Admissions Call Specialist PRN (7a-7p)

Perimeter Healthcare Careers; Springfield (MO); On-site; USD 26,000 - 32,000; Part time

Benefits offered by this job

Competitive hourly rate: $19.00 - $23.

Job summary

Perimeter Behavioral Health in Springfield, MO is seeking an Admissions Call Specialist to join our on-site team. You will be the first point of contact for individuals seeking mental health services, conducting assessments and guiding them toward appropriate treatment options.

The role emphasizes empathy, thorough intake interviews, and collaboration with clinical staff and insurers to verify eligibility and coordinate care.

Qualifications

• Bachelor's degree in psychology, social work, behavioral health, or related field.
• Experience in inpatient behavioral health setting.
• Experience with insurance verification and medical billing.
• Knowledge of healthcare systems and insurance processes.

Responsibilities

• Conduct comprehensive intake interviews to determine appropriate levels of care.
• Handle incoming inquiry calls with empathy and professionalism.
• Perform initial screenings to evaluate service eligibility.
• Coordinate with clinical staff and insurance providers for verification.
• Maintain accurate documentation of all interactions.
• Provide clear written and verbal communications to stakeholders.

Skills

Communication skills

Interpersonal skills

Discretion

Organization

Multitasking

Education

Bachelor's degree in psychology, social work, behavioral health, or related field

Job description

About Perimeter Behavioral Health

Perimeter Behavioral Health of Springfield is one of the leading mental and behavioral healthcare providers in the country. We deliver hope to our patients through comprehensive and dedicated treatment programs. Our focus and commitment to service excellence extends across several states and different care settings. Our team ensures patients receive the high-quality, personalized care they need to overcome mental health and behavioral challenges. We offer a range of settings including inpatient psychiatric hospitals, residential treatment centers, and outpatient counseling and therapies.

Role Overview

As an Admissions Call Specialist at Perimeter Behavioral Health, you'll play a crucial role in connecting patients with the care they need. You'll be the first point of contact for individuals seeking mental health services, conducting thoughtful assessments and guiding them toward appropriate treatment options.

Key Responsibilities

• Conduct comprehensive intake interviews to determine appropriate levels of care
• Handle incoming inquiry calls with empathy and professionalism
• Perform initial screenings to evaluate service eligibility
• Assess psychosocial and emotional status, particularly for children and adolescents
• Coordinate with insurance providers and internal teams for verification
• Facilitate communication between clinical staff, nursing team, and business development
• Track and follow up with referral sources regarding patient placement
• Maintain accurate documentation of all interactions and assessments
• Provide clear written and verbal communications to all stakeholders

Qualifications Required

• Bachelor's Degree in Psychology, Social Work, Behavioral Health, or related field
• Strong communication and interpersonal skills
• Ability to handle sensitive information with discretion
• Excellent organizational and multitasking abilities Preferred
• Experience in behavioral health assessment and/or treatment
• 1+ year experience in an inpatient behavioral health setting
• Background in insurance verification and medical billing
• Knowledge of healthcare systems and insurance processes

Additional Requirements

• CPR certification (must be obtained within 30 days of employment)
• Handle with Care or Crisis Prevention Intervention certification (must be obtained within 30 days)
• Ability to work on-site in Springfield, MO 65803

Compensation & Benefits

• Competitive hourly rate: $19.00 - $23.00

Work Schedule

• PRN 7a-7p

Perimeter Behavioral Health is an equal opportunity employer committed to creating an inclusive workplace where all employees can thrive. We welcome applicants from all backgrounds, regardless of race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

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