Behavioral Health Admissions Advocate

Perimeter Healthcare; Springfield (MO); On-site; USD 26,174 - 31,684; Part time

Job summary

Perimeter Behavioral Health is seeking an Admissions Call Specialist in Springfield, MO. You will be the first contact point for individuals seeking mental health services, conducting intake interviews and guiding patients to appropriate care. The role requires strong communication skills, a Bachelor's degree in a related field, and at least a year of experience in an inpatient behavioral health setting. Compensation starts at $19.00 per hour, with benefits including CPR and crisis intervention training.

Qualifications

• 1+ year experience in an inpatient behavioral health setting.
• CPR certification must be obtained within 30 days of employment.
• Handle with Care or Crisis Prevention Intervention certification must be obtained within 30 days.

Responsibilities

• Conduct comprehensive intake interviews to determine appropriate levels of care.
• Handle incoming inquiry calls with empathy and professionalism.
• Perform initial screenings to evaluate service eligibility.
• Assess psychosocial and emotional status, particularly for children and adolescents.
• Coordinate with insurance providers for verification.
• Track and follow up with referral sources regarding patient placement.
• Maintain accurate documentation of all interactions and assessments.

Skills

Strong communication and interpersonal skills

Ability to handle sensitive information with discretion

Excellent organizational and multitasking abilities

Experience in behavioral health assessment and/or treatment

Background in insurance verification and medical billing

Knowledge of healthcare systems and insurance processes

Education

Bachelor's Degree in Psychology, Social Work, Behavioral Health, or related field

Job description

Perimeter Behavioral Health is seeking an Admissions Call Specialist in Springfield, MO. You will be the first contact point for individuals seeking mental health services, conducting intake interviews and guiding patients to appropriate care. The role requires strong communication skills, a Bachelor's degree in a related field, and at least a year of experience in an inpatient behavioral health setting. Compensation starts at $19.00 per hour, with benefits including CPR and crisis intervention training.