Admissions Attendant - Guest Experience | Weekly Pay $17/hr

WonderWorks; Orlando (FL); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Weekly pay

Discounts

401K eligibility

Job summary

WonderWorks Orlando is seeking Admissions Attendants to greet guests and set the tone for a memorable upside-down adventure. You will be the first point of contact, sharing information and guiding visitors through the attraction.

A friendly, customer-focused approach is essential, with cash handling at the POS and upselling opportunities for tickets and add-ons. The role includes weekend and night shifts, with seasonal and part-time schedules.

Qualifications

• Excellent communication skills and customer service abilities.
• Observational skills to ensure safe practices and guest needs.
• Basic mathematical skills, including making change.
• Ability to work any shift including nights, weekends, holidays, and weather conditions.

Responsibilities

• Greet, welcome, and interact with all guests as they enter and exit the attraction.
• Answer guest questions and offer assistance with exceptional customer service.
• Process transactions through the POS system with proper cash handling in a high-volume environment.
• Upsell guests on add-ons such as combo tickets, souvenir books, and ticketed shows when applicable.
• Answer phones and redirect calls courteously to the appropriate department.
• Maintain a clean and organized work environment per WonderWorks standards.
• Follow the checklist for required duties and timelines.
• Address and manage guest complaints; escalate to the Manager on Duty when needed.
• Perform other duties as assigned.

Skills

Customer service

Communication

Cash handling

Flexibility

Education

High school diploma

Job description

WonderWorks Orlando is seeking Admissions Attendants to greet guests and set the tone for a memorable upside-down adventure. You will be the first point of contact, sharing information and guiding visitors through the attraction.

A friendly, customer-focused approach is essential, with cash handling at the POS and upselling opportunities for tickets and add-ons. The role includes weekend and night shifts, with seasonal and part-time schedules.