Sales & Guest Experience Intern

WonderWorks; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

WonderWorks Orlando is seeking a Sales Intern to help drive group bookings, support sales contracts, and assist with marketing campaigns. You will engage with prospective guests, coordinate events, and support the Sales and Marketing teams to deliver seamless experiences at our indoor amusement attraction.

Ideal candidates are outgoing, organized, and customer-focused, with interest in sales, marketing, hospitality, and guest engagement.

Qualifications

• Strong time-management and multitasking abilities to work independently and efficiently.
• Proactive approach and ability to anticipate guest and customer needs.
• Proficiency with Microsoft Office Suite, including Excel, Outlook, and Word.
• Previous cold-calling experience preferred or willingness to learn.
• Experience using CRM systems preferred.
• High school diploma or equivalent preferred.
• Previous experience in themed entertainment, hospitality, sales, or a related field preferred.

Responsibilities

• Support the Sales Management team with new sales contracts, group bookings, host arrivals, follow-up communications, and other sales-related activities.
• Assist with the execution of sales and marketing strategies designed to grow identified niche markets.
• Respond to inbound inquiries and conduct outbound calls and email communications to provide information to prospective customers and clients.
• Represent the company professionally at community and promotional events through positive guest interactions, word-of-mouth marketing, and promotional materials.
• Provide exceptional customer service and help create positive, memorable experiences for guests and clients.
• Perform other duties and special projects as assigned.

Skills

Time management

Multitasking

Proactive approach

Education

High school diploma or equivalent

Tools

Microsoft Office Suite (Excel, Outlook, Word)

CRM systems

Job description

WonderWorks Orlando is seeking a Sales Intern to help drive group bookings, support sales contracts, and assist with marketing campaigns. You will engage with prospective guests, coordinate events, and support the Sales and Marketing teams to deliver seamless experiences at our indoor amusement attraction.

Ideal candidates are outgoing, organized, and customer-focused, with interest in sales, marketing, hospitality, and guest engagement.