Admissions Assistant - Full-Time, Behavioral Health

Southcoast Behavioral Health; Faunce Corner (MA); On-site; USD 31,000 - 34,000; Full time

Job summary

Southcoast Behavioral Health in Dartmouth, MA is hiring a Full-Time Admissions Assistant to handle patient admissions and registrations. You will greet patients, manage paperwork, enter data, coordinate with insurers, and escort patients to the correct area within the facility.

The role emphasizes empathy, patient safety, and excellent customer service, with a FT daytime schedule and a pay range of $22.50–$24.50 per hour.

Qualifications

• Bachelor’s degree preferred; Social Services field is a plus.
• One or more years’ experience in healthcare preferred.
• CPR and de-escalation certification required (training available upon hire).

Responsibilities

• Greet and register new patients and those transporting patients upon arrival.
• Perform clerical duties such as paperwork management, data entry, insurance claim liaison, and answering phones.
• Complete admission paperwork and explain forms before signing; escort patient and docs to appropriate location.
• Ensure timely admission process and distribute paperwork to notify staff of arrivals/transfers.
• Verify patient information, schedule appropriate appointments with behavioral or medical staff.
• Maintain patient safety and provide empathetic, professional customer service.
• Assist with incidents documentation and follow-up as required.
• May assist with patient transportation coordination when needed.

Skills

Customer service

Clerical duties

Data entry

Phone handling

Education

Bachelor’s degree preferred

Job description

Southcoast Behavioral Health in Dartmouth, MA is hiring a Full-Time Admissions Assistant to handle patient admissions and registrations. You will greet patients, manage paperwork, enter data, coordinate with insurers, and escort patients to the correct area within the facility.

The role emphasizes empathy, patient safety, and excellent customer service, with a FT daytime schedule and a pay range of $22.50–$24.50 per hour.