Admissions Assistant

Indiana University; Indianapolis (IN); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Health savings account

Flexible spending accounts

Life insurance

Retirement plan

Tuition subsidy

Paid holidays

Paid time off

Employee assistance program

Job summary

Indiana University Indianapolis School of Education invites an admissions professional to support undergraduate and graduate student processes, including admissions review and licensure guidance. You will coordinate applications, onboarding, and communications with students, faculty, staff, and partners.

The role emphasizes advising, coordination of admissions and information sessions, and maintaining confidential records to support accreditation and reporting requirements.

Qualifications

• Requires a high school diploma or equivalent (GED/HSE).
• Minimum 4 years of office or related experience.
• Strong communication, professionalism, and time-management skills.

Responsibilities

• Oversee admissions processing and evaluate applications for eligibility.
• Maintain records and generate reports on admissions and enrollment.
• Respond to inquiries and coordinate recruitment events.
• Counsel prospective students on admission requirements and pathways.

Skills

Proficient communication

Professionalism

Time management

Quality orientation

Flexibility

Thoroughness

Initiative

Customer relationship

Education

High school diploma or equivalent

Job description

IU INDY SCHOOL OF EDUCATION (IN-EDUC-IUINA) The Indiana University (IU) Indianapolis School of Education offers programs that focus on the power and possibilities of educational experiences in urban environments and how educational professionals can impact change. If your education and experience align with this position, we hope you will consider submitting an application for a potential opportunity to support our students in achieving their academic goals.

Department-Specific Responsibilities

• Assists in providing student support services and implementing program initiatives for undergraduate and graduate students
• Manages graduate admissions and undergraduate teacher education application processes, serving as the primary departmental contact for prospective and current students, faculty, staff, and campus partners.
• Reviews and evaluates application materials and determine admission and licensure eligibility in collaboration with faculty, admissions committees, and program staff, as appropriate.
• Advises students regarding admission requirements, program options, licensure pathways, registration, and university policies and procedures.
• Coordinates and facilitates admissions, recruitment, and information sessions; represents the School of Education at recruitment and outreach events.
• Supports student onboarding and progression by connecting admitted students with advisors, faculty mentors, registration resources, learning platforms, and other university systems.
• Manages student cohort authorizations, course enrollments, and related academic processes.
• Coordinates teacher education and student teaching application processes, including placement and contract administration with school district partners and human resources (HR) liaisons.
• Processes and recommends eligible students for educator licensure and provides guidance regarding state and institutional licensure requirements.
• Prepares and provides program completion, verification, licensure, and related student documentation upon request.
• Develops, maintains, and distributes advising materials, licensure resources, admissions information, and student communications.
• Maintains confidential student records, databases, and documentation related to admissions, enrollment, degree progress, licensure, and program completion.
• Collects, analyzes, and reports data related to admissions, enrollment, completion, licensure, and employment outcomes to support departmental planning, accreditation, compliance, and state reporting requirements.
• Monitors trends in student enrollment, program participation, and licensure outcomes and assist with the preparation of departmental, university, accreditation, and state reports.
• Remains current on university policies, academic requirements, accreditation standards, and Indiana Department of Education (IDOE) licensure regulations to ensure accurate guidance and effective program administration.

General Responsibilities

• Oversees the processing and evaluation of all applications for admissions into that school and accompanying material, such as transcripts, to determine eligibility.
• Maintains records and databases of applications; updates and purges as necessary; gathers and collates information from records and prepares reports.
• Reviews applications for completeness, contacts applicants for any missing information or to resolve discrepancies, and obtains any necessary information from other sources.
• Schedules and oversees any applicant interviews.
• Makes recommendations regarding admissions and financial aid decisions; contacts applicant regarding the decision on the admission application.
• Responds to phone and email inquiries on admissions process and status of applications; may assist in the design of recruiting events and materials.
• Counsels potential students regarding courses and grades required for admission.
• May supervise temporary staff in the admissions office; monitors and evaluates job performance.
• Maintains files and databases on students admitted into the school; generates reports based on this information.
• May take on escalated and complex issues; may provide guidance to other admissions staff.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED).

WORK EXPERIENCE

• 4 years of office or related experience.

Skills

Required

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Highly thorough and dependable.
• Possesses a high degree of initiative.
• Ability to build strong customer relationships.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

$21.60 - 22.60 per hour based on experience and internal equity

Benefits

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level: Mastery

FLSA: Nonexempt

Job Function: Student Services

Job Family: Admissions & Recruitment

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [e-mail] or by visiting IUPD.

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