Admissions and Records Specialist

Tennessee Board of Regents; Nashville (TN); On-site; USD 34,000 - 41,000; Full time

Job summary

Tennessee Board of Regents is seeking an Admissions & Records Specialist to create and maintain college admissions records for new applicants and returning students. The role requires an Associate’s degree and at least one year in an office setting; preferred candidates have experience with Banner Student and Slate CRM, and can assist at special events.

You will monitor student records, process applications and transcripts, coordinate with Financial Aid, and provide accurate information to

Qualifications

• Associate’s degree.
• One year experience working in an office setting.
• Preferred: experience in higher education admissions/records, Banner Student, and Slate CRM.

Responsibilities

• Create and maintain admissions records for new applicants and returning students.
• Monitor Course Plan of Study and coordinate with Financial Aid for processing.
• Manage Slate CRM records and admissions letters; respond to student inquiries.
• Assist with admissions & records policies and provide guidance to students and staff.
• Support Welcome Center and contribute to graduation ceremonies as needed.

Skills

Customer service

Communication

Organizational skills

Data entry

Microsoft Word

Education

Associate’s degree

Tools

Banner Student

Slate CRM

Job description

Title: Admissions & Records Specialist

POSITION SUMMARY
Responsible for creating and maintaining College admissions records for both new applicants and returning students.

ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES
Perform job duties from the assigned campus or work location. Monitors daily the Course Plan of Study report and communicates outcomes to the Financial Aid office for processing. Monitors daily consolidation of records in Slate CRM. Retrieves daily list of admitted students from Slate CRM and maintains and prints admissions decision letters. Shares primary responsibility for accepting applications, processing applications, maintaining student files, making referrals and answering other questions relative to admissions and records requirements, including for academic programs with special admissions requirements. Serves as a subject matter expert with regard to College admissions and records policies and procedures and assists students and faculty and staff with regard to these policies and procedures.

Processes applications, transcripts and other admissions documents, ensuring that data entry in all relevant systems is accurate. Responds to student inquires with regard to their files and the status of their applications, transcripts and other relevant items. Notifies students of transfer credit from previous institutions and posts credits to students’ academic record. Coordinates evaluation of transfer credit with Academic Divisions. Maintains physical and electronic student records in accordance with department and College standards. Serves as a registrar for the Selective Service System by verifying students’ Selective Service registration status. Provides clerical and functional support to the Welcome Center as needed or assigned. Assists with College graduation ceremonies.

REQUIRED QUALIFICATIONS
Associate’s degree.

One (1) year experience working in an office setting.

PREFERRED QUALIFICATIONS
Prior work experience in higher education, particularly in an admissions or records office.

Experience using Banner Student.

Experience with Slate CRM.

KNOWLEDGE, SKILLS AND ABILITIES
Ability to establish & maintain effective working relationships with a wide range of population of co-workers, faculty, staff and students. Excellent customer service and communication skills. Ability to make decisions independently. Strong organizational, analytical and technical skills. Basic knowledge of Microsoft Word and Excel. Ability to work some evenings, weekends and special events as needed or assigned.

Open Until Filled: Yes

Rate of Pay: $34,359.00 - $41,223.00 depending on experience

Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.

Advertised: 08 Apr 2026 Central Daylight Time
Applications close: