Admissions and Marketing Dir-OPTADMD →

Optalis Healthcare; Dearborn Heights (MI); Presencial; USD 75.000 - 110.000; Jornada completa

Descripción de la vacante

Optalis Healthcare seeks a Director of Admissions in Dearborn Heights to oversee admissions operations, coordinate contract completion, and support census goals. You will supervise Admissions Assistants, partner with the OAC, and ensure timely, accurate information for prospective residents and families.

The role emphasizes leadership, strong communication, and the ability to manage multiple tasks in a fast-paced environment while delivering exceptional customer service and maintaining

Formación

• High School diploma or equivalent.
• At least three years relevant experience required.
• Excellent verbal and written communication skills.
• Excellent sales and customer service skills.
• Excellent organizational and time management skills.

Responsabilidades

• Coordinate admission processes with the center and OAC.
• Schedule admissions and notify team members of needs.
• Conduct tours and respond to inquiries.
• Oversee admission contracts and room readiness.
• Maintain census culture and census goals.

Conocimientos

Verbal communication

Written communication

Customer service

Sales experience

Organizational skills

Time management

Analytical thinking

Problem solving

Delegation

Educación

High School diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

Work Location

Dearborn Heights

Job Description

Position Summary:

Under the supervision of the Administrator, the Director of Admissions assumes responsibility and accountability of the facility census through admissions and re-admissions, to assist in marketing the facility, and to ensure that persons seeking information regarding admission are promptly provided with accurate and appropriate information about the facility. The Director of Admissions will oversee Admissions assistants in the performance of their job duties.

Key Responsibilities:

• Work closely with the OAC to coordinate all admissions into the center.
• Schedule admissions timely and appropriately and notify required team members of expected admissions and their individual needs.
• Coordinate admission process to ensure room readiness, 1 st impressions and ensure necessary equipment is in place.
• Green new admissions, welcome them and answer any questions.
• Answer phones timely, respond to inquiries.
• Conduct tours.
• Coordinate timely admission contract completion.
• Work to maintain a census culture within the center.
• Work to maintain and exceed the census goals.

Supervisory Responsibilities:

• Supervise Admission Assistants as necessary.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

Qualifications Required

Education:

• High School diploma or equivalent.

Experience:

• At least three years relevant experience required.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at a time.

Travel Requirements:

• Some local travel may be required.

Affirmative Action/EEO Statement:

It is the policy of Optalis Healthcare to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Employees signature below indicates the employee's understanding of the requirements, essential functions and duties of the position.

EEO is the Law

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