Admissions Advisor (Online Division)

Herzing University; Nashville (TN); Hybrid; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking an Admissions Advisor to educate and attract prospective students to their online programs. This hybrid role involves engaging with potential students through various communication channels, helping them navigate the admissions process, and ensuring a thorough understanding of the programs offered. With a flexible schedule and a supportive work environment, this position offers a unique opportunity to make a meaningful impact on students' educational journeys. If you have a passion for education and a knack for communication, this role could be a perfect fit for you.

Benefits

Tuition Waiver

Health Insurance

Paid Time Off

Retirement Plan

Qualifications

• Minimum of six months in admissions or related experience.
• Bachelor's degree or equivalent work experience required.

Responsibilities

• Educate and attract potential students through phone interactions.
• Guide students through the admissions process and ensure completion.

Skills

Customer Service

Sales

Communication

Interviewing

Education

Bachelor's Degree

Equivalent Work Experience

Job description

Description

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

Herzing University is accredited by the Higher Learning Commission. Our institution is a military/veteran friendly school and is recognized by U.S. News in 2025 for best online programs in various areas of study. Click to learn more about our accreditation.

Position Overview

The Admissions Advisor is responsible for educating and attracting potential students to attend Herzing University Online Campus through inbound and outbound phone interactions. They provide information to prospective students on the advantages of attending Herzing University, interview prospective students to define their program of interest, discuss scheduling and time commitments, and ensure all aspects of the enrollment process are completed thoroughly and accurately.

A 40-hour work-week schedule will be determined based on preference and business needs, with hours of operation for Herzing's Online Division at one of the listed locations. This is a hybrid role with in-office expectations of 1-2 days/week.

• Monday-Thursday: 8am-8pm
• Friday: 8am-5pm
• Saturday: 8am-4pm
• Sunday: 10:30am-7pm

Education & Experience Requirements

• Bachelor's Degree or equivalent work experience
• Minimum of six months as an associate admissions advisor or related experience in admissions, higher education, customer service, or sales

Pay

Compensation is based on qualifications, experience, and circumstances. The hourly pay range is $23.17 to $31.39. We offer a comprehensive benefits package, including tuition waiver and reimbursement, health insurance, paid time off, and a retirement plan.

Primary Duties and Responsibilities

• Respond to inquiries about Herzing University's courses and programs via phone, email, text, and chat.
• Interview prospective students to understand their motivation, career goals, and potential obstacles.
• Help prospective students identify suitable educational programs and share information about Herzing's offerings.
• Guide students through the admissions process, addressing questions and ensuring completion of requirements.
• Generate inquiries through outreach and community events.

Herzing University values diversity and is committed to an inclusive environment. It recruits and hires without discrimination based on protected statuses. Concerns can be reported to the Title IX Coordinator. For more information, visit https://www.herzing.edu/about/diversity and https://www.herzing.edu/title-ix.

Equal Opportunity Employer. Applicants are notified of their rights under federal employment laws. For details, see the Know Your Rights notice from the Department of Labor.