Admissions Advisor (Online Division)

Herzing University; Brookfield (WI); Hybrid; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate Admissions Advisor to join their team. In this role, you will engage with prospective students, guiding them through the admissions process while showcasing the benefits of attending an innovative online campus. This hybrid position offers flexibility, allowing you to work both remotely and in the office. With a strong commitment to inclusivity and diversity, this organization values your contributions and provides a supportive environment. If you have a background in customer service or sales and are eager to help students achieve their educational goals, this opportunity is perfect for you.

Benefits

Tuition waiver

Health insurance

Paid time off

Retirement savings plan

Qualifications

• 6+ months experience in admissions or related fields.
• Strong communication skills for engaging with prospective students.

Responsibilities

• Educate and attract potential students through phone interactions.
• Guide students through the admissions process and answer inquiries.

Skills

Customer Service

Sales

Communication

Education

Bachelor's Degree

Job description

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

Herzing University is accredited by the Higher Learning Commission. Our institution is a military/veteran friendly school and is recognized by U.S. News in 2025 for best online programs in various areas of study. Learn more about our accreditation.

Position Overview

The Admissions Advisor is responsible for educating and attracting potential students to attend Herzing University Online Campus through inbound and outbound phone interactions. Provides information to prospective students on the advantages of attending Herzing University. Interviews prospective students to define program of interest, discuss scheduling, time commitment involved, etc., and ensures all aspects of the enrollment process are completed thoroughly and accurately.

A 40-hour work-week schedule will be determined based on preference and business needs between the following hours of operation for Herzing's Online Division at one of the locations listed (hybrid role with in-office expectations of 1-2 days/week).

• Monday-Thursday 8am-8pm
• Friday 8am-5pm
• Saturday 8am-4pm
• Sunday 10:30am-7pm

Education & Experience Requirements

• Bachelor's Degree or equivalent work experience
• A minimum of six months as an associate admissions advisor or related work experience, preferably in admissions, higher education, customer service or sales

Pay

Compensation is determined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. The hourly pay range for this position is $23.17 to $31.39.

Primary Duties and Responsibilities

• Respond to inquiries about Herzing University's courses and programs via telephone, email, text, and chat.
• Interview prospective students to understand their motivation, career goals, and identify potential obstacles.
• Assist prospective students in identifying suitable educational programs and share the benefits of Herzing University.
• Guide prospective students through the admissions process, respond to questions, ensure completion of requirements, and connect to support resources.
• Generate inquiries through outreach, current students, and community events.

Herzing University is committed to an inclusive environment free from discrimination, promoting mutual respect and valuing diversity. It recruits and hires without discrimination based on protected statuses. Learn more about our diversity initiatives.

The university prohibits sex-based discrimination in any program or activity. Concerns can be reported to the Title IX Coordinator. The nondiscrimination notice is available here.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights under federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.