Admissions Advisor (Online Division)

Herzing University; Milwaukee (WI); Hybrid; USD 10,000 - 60,000; Full time

Job summary

An established industry player in education is seeking an Admissions Advisor to attract and educate potential students for their Online Campus. This hybrid role combines the flexibility of remote work with in-office expectations of 1-2 days per week. As an Admissions Advisor, you'll engage with prospective students through various channels, helping them navigate their educational journey while showcasing the unique benefits of the institution. With a competitive hourly pay range and a comprehensive benefits package, this position offers a rewarding opportunity to make a meaningful impact in students' lives.

Benefits

Tuition Waiver

Health Insurance

Paid Time Off

Retirement Savings Plan

Qualifications

• 6+ months experience as an admissions advisor or in related fields.
• Strong communication skills and customer service experience.

Responsibilities

• Educate prospective students about programs and enrollment processes.
• Interview candidates to assess their motivations and goals.
• Guide students through the admissions process and connect them to resources.

Skills

Customer Service

Sales

Communication

Problem Solving

Education

Bachelor's Degree

Equivalent Work Experience

Job description

Position Overview

The Admissions Advisor is responsible for educating and attracting potential students to attend Herzing University Online Campus through inbound and outbound phone interactions. Provides information to prospective students on the advantages of attending Herzing University. Interviews prospective students to define program of interest, discuss scheduling, time commitment involved, etc., and ensures all aspects of the enrollment process are completed thoroughly and accurately.

A 40-hour work-week schedule will be determined based on preference and business needs, between the following hours of operation for Herzing's Online Division at one of the listed locations (hybrid role with in-office expectations of 1-2 days/week).

• Monday-Thursday 8am-8pm
• Friday 8am-5pm
• Saturday 8am-4pm
• Sunday 10:30am-7pm

Education & Experience Requirements

• Bachelor's Degree or equivalent work experience
• A minimum of six months as an associate admissions advisor or related work experience, preferably in admissions, higher education, customer service, or sales

Pay

Compensation is determined based on qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. The hourly pay range for this position is $23.17 to $31.39.

Primary Duties and Responsibilities

• Respond to inquiries about Herzing University's courses and programs via telephone, email, text, and chat.
• Interview prospective students to understand their motivation, career goals, and potential obstacles.
• Assist prospective students in identifying suitable educational programs and sharing information about Herzing's benefits.
• Guide students through the admissions process, answer questions, and connect them to support resources.
• Generate inquiries through outreach, events, and community engagement.

Herzing University is committed to an inclusive environment free from discrimination, fostering mutual respect and valuing diversity. It recruits and hires without discrimination based on protected statuses. For more information, visit Herzing's diversity page.

Sex-based discrimination is prohibited. Concerns or questions can be reported to the Title IX Coordinator. Details are available at Herzing's Title IX page.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights under federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.