Admission & Transfer RN Navigator

DCH Health System; Tuscaloosa (AL); On-site; USD 65,000 - 85,000; Full time

Job summary

DCH Health System is seeking a Communication Center RN to coordinate patient admissions and transfers from physician offices and outside facilities to DCH Regional Medical Center and Northport Medical Center. The role focuses on ensuring proper orders, patient status, and bed placement within established processes.

The successful candidate will manage rapid patient flow, communicate with physicians, and maintain accurate data in the hospital system while delivering excellent customer service to

Qualifications

• Maintains current Alabama Registered Nurse License.
• 5 years RN experience preferred, Critical Care or ED experience preferred.
• DCH experience preferred.
• Must be able to work independently and demonstrate excellent communication and customer service.
• Must prioritize, coordinate under pressure, and work with diverse personalities.
• Proficient in PC use with basic keyboarding; able to read/write/speak English.
• Customer service abilities including active listening, critical thinking, and decisive judgment.

Responsibilities

• Coordinates hospital admissions and transfers from physicians and outside facilities.
• Serves as primary contact for admitting physicians and staff.
• Coordinates bed assignments and placement in the Hospital Computer System.
• Completes patient registration and account data accurately and timely.
• Maintains strong customer relations with physicians, leaders, staff, patients, and community.
• Assists in planning and assigning hospital beds in coordination with Patient Accommodation Staff.
• Promotes safety and adherence to DCH policies and behavioral standards.

Skills

RN license

5 years RN experience

Critical Care

ED experience

Customer service

Phone etiquette

Interpersonal skills

PC knowledge

English fluency

Time management

Education

Alabama RN license

Tools

Email

Time & attendance software

Learning Management Software

Intranet

Job description

DCH Health System is seeking a Communication Center RN to coordinate patient admissions and transfers from physician offices and outside facilities to DCH Regional Medical Center and Northport Medical Center. The role focuses on ensuring proper orders, patient status, and bed placement within established processes.

The successful candidate will manage rapid patient flow, communicate with physicians, and maintain accurate data in the hospital system while delivering excellent customer service to