Adminstratvie Assistant

ST Paper LLC; Franklin (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

ST Tissue is seeking an experienced Administrative Assistant to support our Customer Service Specialist and Shipping Department. This role coordinates customer orders with production schedules and schedules outbound shipments, preparing essential shipping documents.

The ideal candidate thrives in a fast-paced manufacturing environment with strong organization and multitasking abilities. Responsibilities include maintaining records, resolving order discrepancies, and communicating professionally

Qualifications

• Associate's degree preferred
• Minimum three (3) years supporting B2B customer accounts
• Manufacturing, logistics, transportation, or supply chain experience preferred
• Strong Microsoft Office skills (Excel, Outlook, and Word)

Responsibilities

• Support the Customer Service Specialist with daily administrative operations
• Coordinate customer orders with production schedules
• Schedule outbound shipments and communicate with transportation carriers
• Prepare shipping documentation and maintain accurate records
• Monitor customer orders and resolve discrepancies
• Communicate professionally with customers, production, shipping, and warehouse personnel

Skills

Attention to detail

Organizational skills

Education

Associate's degree in Business Administration or related field

Tools

Microsoft Office (Excel/Outlook/Word)

Job description

Description:

ST Tissue is seeking an experienced Administrative Assistant to support our Customer Service Specialist and Shipping Department. This position is responsible for coordinating customer orders, assisting with production scheduling, scheduling outbound shipments, preparing shipping documentation, and communicating with corporate customers, carriers, and internal departments.

This is an excellent opportunity for a highly organized, dependable professional who thrives in a fast‑paced manufacturing environment and enjoys coordinating multiple priorities.

Primary Responsibilities

• Support the Customer Service Specialist with daily administrative operations
• Coordinate customer orders with production schedules
• Schedule outbound shipments and communicate with transportation carriers
• Prepare shipping documentation and maintain accurate records
• Monitor customer orders and resolve discrepancies
• Communicate professionally with customers, production, shipping, and warehouse personnel

Qualifications

• Associate's degree in Business Administration or related field preferred
• Minimum three (3) years supporting B2B (business-to-business) customer accounts
• Strong Microsoft Office skills (Excel, Outlook, and Word)
• Exceptional attention to detail and organizational skills
• Manufacturing, logistics, transportation, or supply chain experience preferred