Manufacturing Admin & Shipping Coordinator

ST Paper, LLC; Franklin (VA); On-site; USD 42,000 - 56,000; Full time

Job summary

ST Tissue is seeking an experienced Administrative Assistant to support our Customer Service Specialist and Shipping Department. This role coordinates customer orders, assists with production scheduling, and schedules outbound shipments, while preparing shipping documentation and communicating with customers, carriers, and internal teams.

The ideal candidate thrives in a fast-paced manufacturing environment, is highly organized, dependable, and capable of juggling multiple priorities with

Qualifications

• Associate's degree in Business Administration or related field preferred.
• Minimum three (3) years supporting B2B (business-to-business) customer accounts.
• Strong Microsoft Office skills (Excel, Outlook, and Word).
• Exceptional attention to detail and organizational skills.

Responsibilities

• Support the Customer Service Specialist with daily administrative operations
• Coordinate customer orders with production schedules
• Schedule outbound shipments and communicate with transportation carriers
• Prepare shipping documentation and maintain accurate records
• Monitor customer orders and resolve discrepancies
• Communicate professionally with customers, production, shipping, and warehouse personnel

Skills

Organizational skills

Attention to detail

Communication

Education

Associate's degree in Business Administration or related field

Tools

Microsoft Office

Job description

ST Tissue is seeking an experienced Administrative Assistant to support our Customer Service Specialist and Shipping Department. This role coordinates customer orders, assists with production scheduling, and schedules outbound shipments, while preparing shipping documentation and communicating with customers, carriers, and internal teams.

The ideal candidate thrives in a fast-paced manufacturing environment, is highly organized, dependable, and capable of juggling multiple priorities with