Administrator/Senior Administrator, Client Services (Private Equity)

Mourant; New Jersey; On-site; USD 65,000 - 90,000; Full time

Job summary

Mourant is seeking an Administrator or Senior Administrator to join our Governance Services team in New Jersey. Reporting to the Senior Manager, you will deliver high quality administration for a portfolio of corporate clients, with a focus on excellent client service and timely processing of work.

You’ll handle end-to-end client onboarding and ongoing administration, provide training and support to colleagues, and help manage WIP and debt collection while maintaining strong relationships with

Qualifications

• Proven corporate administration experience.
• Holding or studying towards STEP or CGI qualification.
• Good working knowledge of Microsoft desktop software.
• Knowledge of Document Management Systems and Viewpoint is a plus.
• Strong communication and interpersonal skills.
• Ability to manage priorities and meet deadlines while working in a team.

Responsibilities

• Manage and be wholly responsible for the administration of a diverse portfolio of corporate clients.
• Provide technical support and training on transactions as required.
• Ensure client expectations are properly managed and relationships nurtured.
• Assist with day-to-day activities to meet deadlines and manage WIP and debt collection.
• Delegate work within the team to maintain high client service standards.

Skills

Corporate administration

Microsoft Office

Communication & interpersonal skills

Team collaboration

Time management

Independent worker

Education

STEP/CGI qualification (pursuing or completed)

Tools

Document Management Systems

Viewpoint

Job description

Ready for a new challenge? We've got an exciting opportunity for a talented, experienced Administrator or Senior Administrator to join our ambitious and busy Governance Services team.Reporting to the Senior Manager, you'll be responsible for providing high quality administration for a portfolio of corporate clients with particular emphasis on the client service aspects of the business, delivering excellent client services levels at all times. You'll be involved in the full life cycle of our clients, including the client take-on process and all aspects of the ongoing administration of the client.In return, we can offer you focused mentoring and professional development support to ensure you continue to grow as the business grows and achieve your full potential.If you've solid administration experience in corporate, trust and fiduciary services, and would like to join our friendly and professional team, we'd really like to hear from you.Applications closing date: 21 November About the role In this role, you'll:Manage and be wholly responsible for the administration of a diverse portfolio of corporate clients and ensure that client relationships and administration are conducted effectively and to a high standardEnsure that you have an understanding of the transactions you are working on, providing technical support and training to other employees as and when requiredEnsure client expectations are properly managed and valuable relationships are nurturedAssist with the effective management of day-to-day activities to include timely processing of work, meeting transactional and internal procedural deadlines and managing WIP and debt collectionAppropriately delegate work and utilise the resources within the team to ensure client services are maintained at the expected standardsOther ad-hod duties as requestedAbout you – essential requirementsProven corporate administration experienceYou'll hold or be studying towards a relevant professional qualification (such as STEP or CGI)Good working knowledge of Microsoft desktop softwareKnowledge of specialist software e.g. Document Management Systems and Viewpoint would be an advantageHaving good communication and interpersonal skillsBeing able to build relationships and work as part of a teamA positive and flexible approachAbility to manage and prioritise tasks, time and people in order to meet deadlinesAbility to work independentlyWe are committed to providing an inclusive and barrier-free recruitment process. If you need this job description or the application form in an alternative format, or if you would like to discuss the recruitment process with our recruitment team, please email [e-mail].