ADMINISTRATOR L1

Wipro; Atlanta (GA); On-site; USD 25,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Paid time off

Disability insurance

Equal employment opportunity

Job summary

Wipro Limited in the United States is seeking a Break/Fix & Refresh Bench Technician (Depot Operations - Onsite) to support asset refresh, inventory control, and packaging workflow.

You will handle asset records, coordinate shipping, and maintain staging areas while adhering to security and quality standards. Candidates should be able to lift up to 50 lbs and work in a high-volume environment.

Qualifications

• Experience with inventory management, asset tracking, or technology deployment operations.
• Certifications: A+ preferred; Dell WPD Technician preferred.

Responsibilities

• Maintain accurate asset inventory records and ensure asset data integrity.
• Update ticket notes, work logs, and asset status within ServiceNow and other operational systems.
• Process devices through break/fix and refresh workflows according to established procedures.
• Prepare devices for shipment by verifying asset information, accessories, and documentation.
• Package and ship large volumes of devices for deployment.
• Coordinate shipping activities and maintain shipment tracking records.
• Organize and manage staging areas for incoming and outgoing assets.
• Conduct inventory audits and reconciliation activities as needed.
• Adhere to security, quality, and operational compliance requirements.
• Support cross-functional operational activities and special projects as assigned.

Skills

Inventory management

Asset tracking

Multi-tasking

Communication

Shipping & packaging

Lifting 50 lbs

Packaging & staging

Tools

ServiceNow

Job description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Role & Responsibilities

Support technology refresh initiatives and manage assets throughout the deployment lifecycle, including:

• Maintain accurate asset inventory records and ensure asset data integrity.
• Update ticket notes, work logs, and asset status within ServiceNow and other operational systems.
• Process devices through break/fix and refresh workflows according to established procedures.
• Prepare devices for shipment by verifying asset information, accessories, and documentation.
• Package and ship large volumes of devices for deployment.
• Coordinate shipping activities and maintain shipment tracking records.
• Organize and manage staging areas for incoming and outgoing assets.
• Conduct inventory audits and reconciliation activities as needed.
• Adhere to security, quality, and operational compliance requirements.
• Support cross-functional operational activities and special projects as assigned.

Required Candidate Profile

Profile: Break/Fix & Refresh Bench Technician (Depot Operations - Onsite)

Skills:

• Experience with inventory management, asset tracking, or technology deployment operations.
• Knowledge of ServiceNow or similar asset management platforms preferred.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a high-volume environment.
• Effective communication and teamwork skills.
• Experience with shipping, receiving, and packaging processes preferred.
• Ability to lift and move equipment weighing up to 50 lbs.
• Ability to perform frequent packaging, staging, and material-handling activities.

Certifications: A+ preferred; Dell WPD Technician preferred.

Client Environment: ServiceNow, asset management platforms, Dell laptops/desktops, packaging, shipping, receiving, and depot staging areas.

Mandatory Skills: Desktop Support.The expected compensation for this role ranges from $25,000 to $50,000 .Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.