ADMINISTRATOR L1

Wipro; Redmond (UT); On-site; USD 25,000 - 50,000; Full time

Benefits offered by this job

Medical and dental benefits

Disability insurance

Paid time off

Job summary

Wipro is seeking a hands-on Data Center/Field Services professional to support asset management and rack-level deployments in a live lab or data center environment. You will read rack elevations and deployment docs, troubleshoot hardware, and maintain accurate asset and configuration data.

The role requires strong communication, meticulous attention to detail, and the ability to work safely in an active lab setting. Prior experience with ServiceNow, CMDB, and ticketing systems is preferred.

Qualifications

• Hands-on data center or lab experience.
• Experience installing, moving, cabling, or decommissioning rack-mounted gear.
• Knowledge of server hardware, storage, network devices, power distribution, and structured cabling.
• Familiar with ServiceNow, CMDB, asset-management, inventory, or ticketing systems.

Responsibilities

• Coordinate asset data accuracy and configuration details.
• Follow procedures and manage work independently with proper escalation when needed.
• Communicate effectively with customers and internal teams to resolve issues.

Skills

Data center experience

Rack-mounted hardware

Server hardware knowledge

Network devices

Cable management

Tools

ServiceNow

CMDB

Asset management

Ticketing systems

Job description

Job Description

• Previous hands-on experience in a data center, technical lab, server room, infrastructure-support, or field-services environment.
• Experience installing, moving, cabling, troubleshooting, or decommissioning rack-mounted equipment.
• Working knowledge of server hardware, storage equipment, network devices, power distribution, and structured cabling.
• Experience using ServiceNow, CMDB, asset-management, inventory, or ticketing systems.
• Basic understanding of TCP/IP, DNS, switching, device-management interfaces, and network troubleshooting.
• Ability to read rack elevations, cable maps, device lists, technical instructions, and deployment documentation.
• Strong attention to detail and commitment to maintaining accurate asset and configuration data.
• Ability to follow procedures, manage assigned work independently, and escalation issues appropriately.
• Strong written and verbal communication, customer service, coordination, and problem-solving skills.
• Ability to work safely in an active lab or data center environment.

Required Qualifications

• Previous hands-on experience in a data center, technical lab, server room, infrastructure-support, or field-services environment.
• Experience installing, moving, cabling, troubleshooting, or decommissioning rack-mounted equipment.
• Working knowledge of server hardware, storage equipment, network devices, power distribution, and structured cabling.
• Experience using ServiceNow, CMDB, asset-management, inventory, or ticketing systems.
• Basic understanding of TCP/IP, DNS, switching, device-management interfaces, and network troubleshooting.
• Ability to read rack elevations, cable maps, device lists, technical instructions, and deployment documentation.
• Strong attention to detail and commitment to maintaining accurate asset and configuration data.
• Ability to follow procedures, manage assigned work independently, and escalation issues appropriately.
• Strong written and verbal communication, customer service, coordination, and problem-solving skills.
• Ability to work safely in an active lab or data center environment.

Mandatory Skills: Datacenter - Wintel Stack

The expected compensation for this role ranges from $25,000 to $50,000 .

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.