Administrative Support Supervisor

City of Plano; Plano (TX); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Medical benefits

Dental & vision

TMRS retirement

RSP plan

Paid vacation

Paid sick leave

Paid holidays

Tuition assistance

Library card

Recreation center pass

Job summary

The City of Plano Public Works Department is seeking an experienced Administrative Support Supervisor to lead administrative operations and support departmental success. The role oversees customer service, invoicing, and records management while guiding the administrative staff to deliver reliable service.

Hours are 7:00 am to 4:00 pm in a full‑time, regular position; compensation ranges hourly based on qualifications, with a supportive benefits package including TMRS and paid time off.

Responsibilities

• Oversee customer service, administrative processes, invoicing, accounts payable and receivable, reporting, and records management.
• Provide leadership and direction to administrative support staff.
• Coordinate workloads, improve processes, maintain accuracy and efficiency.
• Collaborate with staff, residents, vendors, and other partners.
• Deliver excellent customer service while managing competing priorities in a customer‑focused environment.

Job description

Our Culture

At the City of Plano, our culture is grounded in service, teamwork, and making a meaningful impact. Our SERVE values— Stewardship, Engaged, Respectful, Visionary, and Excellence—guide how we work, while our A.P.R.O. principles—Adaptable, Professional, Relationship‑Focused, and Outcome‑Based—reflect who we are at our core. This is an organization where you can grow, contribute, and be part of something bigger than yourself. That’s why our guiding principle is simple and clear: SERVE Like a Pro—it’s in our DNA.

Job Description

Job Title: Administrative Support Supervisor

Job ID: 226426

Location: Parkway Service Center

Full/Part Time: Full-Time

Regular/Temporary: Regular

Minimum: 30.645588

Maximum: 45.968382

Hourly Salary Range:

Rate And Compensation

The target hourly rate for the Administrative Support Supervisor is $30.65 - $38.31; depending on qualifications.

Job Details

The City of Plano Public Works Department is seeking an experienced and motivated Administrative Support Supervisor to lead administrative operations and support departmental success.

The ideal candidate will be a collaborative leader who embraces the City's core values of respect, teamwork, trust, safety, and communication. This position oversees customer service, administrative processes, invoicing, accounts payable and receivable, reporting, and records management while providing leadership and direction to administrative support staff.

Reporting to the Public Works Business Manager, the supervisor will coordinate workloads, improve processes, maintain accuracy and efficiency, and collaborate with staff, residents, vendors, and other partners. The successful candidate will be organized, responsive, detail‑oriented, and committed to delivering excellent customer service while managing competing priorities in a customer‑focused environment.

Additional Information

Hours for this position are 7:00 am - 4:00 pm. Schedule may change to accommodate operational needs.

For the complete job description for Administrative Support Supervisor, view job description .

Full-Time Benefits

• Comprehensive medical, dental, and vision plans
• Membership in the Texas Municipal Retirement System (TMRS), in which the City matches contributions 2:1 upon retirement
• Enrollment in the Retirement Security Plan (RSP) which is fully funded by the City
• Up to three weeks of paid vacation
• Up to three weeks of paid sick leave per year
• Nine paid holidays
• Tuition Assistance
• Free Library Card
• Half-price recreation center membership

And so much more! Learn about our benefits online .

Equal Employment Opportunity

Equal Opportunity Employer - EOE/M/F/V/D

Open positions are subject to close without notice.