Community Outreach Specialist, Senior

City of Plano; Plano (TX); On-site; USD 64,000 - 80,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and 1

TMRS retirement system participation

RSP enrollment fully funded

Up to three weeks paid vacation

Up to three weeks paid sick leave

Nine paid holidays

Tuition Assistance

Free Library Card

Half-price recreation center

Job summary

The City of Plano is seeking a Senior Community Outreach Specialist to strengthen relationships with residents and partner organizations. In this fast-paced role, you will develop and lead outreach initiatives, help shape how we share stories, and ensure programs connect with a diverse community.

You will work across departments, engage stakeholders at events, and sometimes evenings/weekends. A background in community engagement, strong empathy, and at least three years of public outreach

Qualifications

• Senior-level experience in community engagement or public outreach.
• Adept at building relationships with diverse stakeholders.
• Empathetic communicator with clarity and inclusivity.

Responsibilities

• Lead outreach initiatives and represent the City at events.
• Collaborate across departments to support citywide programs.
• Drive engagement strategies that inform and involve residents.

Skills

Community engagement

Public outreach

Relationship building

Education

MPA

Job description

Our Culture

At the City of Plano, our culture is grounded in service, teamwork, and making a meaningful impact. Our SERVE values—Stewardship, Engaged, Respectful, Visionary, and Excellence—guide how we work, while our A.P.R.O. principles—Adaptable, Professional, Relationship-Focused, and Outcome-Based—reflect who we are at our core. This is an organization where you can grow, contribute, and be part of something bigger than yourself. That’s why our guiding principle is simple and clear: SERVE Like a Pro—it’s in our DNA.

Rate And Compensation

The target annual rate for the Community Outreach Specialist, Senior is between $63,742 - $79,678; depending on qualifications

Job Details

Are you passionate about building community connections and creating opportunities for meaningful engagement? The City of Plano is looking for a Senior Community Outreach Specialist to help us strengthen relationships between the city and those we serve. Join our award-winning Communications and Community Outreach team, where creativity, collaboration and adaptability drive our mission to inform, connect and engage. This is a fast-paced, hands-on role with room to innovate and lead outreach efforts that make a real difference in our diverse and vibrant community. As a Senior Community Outreach Specialist, you’ll develop and lead outreach initiatives that ensure our residents feel seen, heard and included. You’ll work across departments to support citywide programs, events and services. You’ll also help shape how we share stories, gather input and build trust.

Job Title: Community Outreach Specialist, Senior

Job ID: 226417

Location: General Administration

Contract: Full-Time, Regular

This role is a great opportunity for a communications professional or MPA with at least 3 years of experience in community engagement, public outreach or similar fields. We’re looking for someone who can work with empathy, communicate with clarity, and help make government more accessible and transparent. You will work closely with the department director and have responsibility for key external-facing initiatives. The Communications and Community Outreach department serves the community through in-office work and in-person engagement. To support this level of service, this role will include occasional evening and weekend hours.

You’ll Thrive In This Role If You Enjoy:

• Leading outreach efforts and representing the City at community events.


• Building relationships with civic, business and non-profit organizations.


• Developing engagement strategies that align with City goals and reflect best practices in Public outreach.


• Managing multiple outreach projects, campaigns and community events with attention to detail and impact.


• Using digital tools, including social media and online engagement platforms, to connect with our community.

Additional Information

For the complete job description for a Senior Community Outreach Specialist, view job description .

Full-Time Benefits

• Comprehensive medical, dental, and vision plans


• Membership in the Texas Municipal Retirement System (TMRS), in which the City matches contributions 2:1 upon retirement


• Enrollment in the Retirement Security Plan (RSP) which is fully funded by the City


• Up to three weeks of paid vacation


• Up to three weeks of paid sick leave per year


• Nine paid holidays


• Tuition Assistance


• Free Library Card


• Half-price recreation center membership

And so much more! Learn about our benefits online .

Equal Employment Opportunity

Equal Opportunity Employer - EOE/M/F/V/D

Open positions are subject to close without notice.