ADMINISTRATIVE SUPPORT SPECIALIST - WORK FROM HOME

Synapticure; Broomfield (CO); Remote; USD 40,000 - 60,000; Full time

Job summary

A leading healthcare company is seeking an Administrative Assistant to manage patient calls, schedule appointments, and document clinical data in a remote work setting. This role offers a competitive salary, comprehensive benefits, and a supportive team environment for enhancing healthcare delivery.

Benefits

Medical, dental & vision coverage

401k match

PTO

Home office stipend

Qualifications

• Experience with electronic health record (EHR) systems preferred.
• Ability to manage multiple tasks and prioritize effectively.
• Strong attention to detail and accuracy in data collection.

Responsibilities

• Manage inbound calls and schedule appointments.
• Document member clinical and demographic data accurately.
• Coordinate patient communications and correspondence.

Skills

Communication

Organization

Data Entry

Education

High School Diploma

Job description

Administrative Assistant / Remote - Anywhere in U.S. / Competitive salary / Medical, dental & vision / 401k match / PTO / Home office stipend

As an Administrative Support Specialist at Synapticure, your responsibilities will include:

1. Managing inbound calls, obtaining demographic information for new patients, and scheduling or rescheduling appointments per protocol;
2. Accurately collecting and documenting member clinical and demographic data in a timely manner within electronic health record (EHR) and care facilitation platforms;
3. Coordinating correspondence, faxing, and outgoing patient communications, including standard mailings, news, and member resources;
4. Partnering with the care team to complete visit-related tasks, upload member forms, conduct eligibility checks, and generate standard reports;
5. Utilizing care facilitation and scheduling platforms to track tasks, organize information, and optimize member experiences.

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