Administrative Support Specialist III (NIH/DVR, Bethesda, MD)

Priority One Services, Inc.; Bethesda (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

Priority One Services, Inc. is seeking an Administrative Support Specialist III to support research animal facilities under program management and government oversight.

Responsibilities include procurement, data management, reporting, and coordinating personnel actions within NIH systems. You will interact with researchers, government personnel, and contract managers in a dynamic, compliance-driven environment.

Qualifications

• High school diploma or GED and four years of admin support experience.
• Proficient with Microsoft Outlook, Word, Excel, and PowerPoint.
• Able to learn NIH software (POTS, NEDS, DVMAX).
• Capable of multitasking with strong organizational skills.
• Excellent interpersonal communication with diverse stakeholders.
• Comfortable working around/lab animals and interacting with researchers.

Responsibilities

• Generate reports, memos, and spreadsheets in Word, Excel, Access, Outlook and PowerPoint.
• Maintain facility software and census data; update ASPs and animal numbers.
• Answer phones, file, and distribute correspondence.
• Coordinate activation/deactivation of contract personnel via NIH directory.
• Schedule travel for government personnel in the GCE travel system.
• Monitor facility entry and sign in visitors; maintain office coverage.
• Process facility and supply ordering requests using NIH systems (POTS).
• Work with vendors on PPE and lab supplies quotes; manage CAPS animal orders.
• Receive live animals, prepare cage cards, and alert supervisory staff of arrivals.

Skills

Administrative support

Multitasking

Organizational skills

Interpersonal communication

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

PowerPoint

Job description

JOB TITLE: Administrative Support Specialist III

Summary:

Under the direction of Contract Program Management, Project Managers, and government personnel the Administrative Support Specialist III shall primarily perform administrative duties and procurement for research animal facilities. While performing these duties, the employee will primarily be working with a computer and typing; will infrequently be exposed to laboratory animals, specifically rodents. Must be comfortable working in an environment where laboratory animals are housed and interacting with researchers, government personnel and contract managers .

Requirements:

• High school diploma or general education degree (GED) required, and four years of experience working in administrative support required.
• Computer literacy in Microsoft Outlook, word processing, and database record keeping required; Microsoft Suite, i.e., Excel, Outlook, Word, and PowerPoint.
• Ability to learn and use specific administrative software unique to NIH (POTS, NEDS, DVMAX, etc.).
• Ability to work independently with minimal supervision; ability to multitask and possess excellent organizational skills.
• Comprehension of medical terminology helpful.
• Be able to effectively and constructively interact with a wide variety of people both inside and outside the NIH.
• Must be able to follow verbal and written instructions and exhibit interpersonal skills that are conducive to effective communication and that contribute to a congenial work environment.

The duties for the Administrative Support Specialist III will include:

• Generate reports, memos, and spreadsheets within strict deadlines, using various types of software such as Microsoft Word, Excel, Access, Outlook, and PowerPoint.
• Utilize and maintain facility-specific software and maintain census data, responding to animal order questions and other pertinent information, as well as generating cage cards; updating animal numbers available per protocol, and ensuring Animal Study Protocols (ASPs) are up to date.
• Answer phones, file, and distribute correspondence as necessary.
• Coordinate activation/deactivation of contract personnel through NIH Enterprise Directory (NED).
• Schedule travel arrangements for government personnel in the GCE travel system.
• Maintain office coverage and request coverage when away from your desk.
• Monitor facility entrance door and assist visitors. Sign in visitors and verify foot pattern within the vivarium.
• Assisting all researchers, clients, and associates with their inquiries and requests.
• Perform the duties of the campus shipping coordinator – Import and Export.
• Schedule all on-campus shipping deliveries to other facilities.
• Prepare all facility and supply ordering requests, filing, and receiving. (NIH Business System) POTS System for writing justification for orders
• Working with various vendors on retiring quotes for PPE, Animal enrichment orders, and other laboratory supplies.
• Manage researcher animal orders through the Centralized Animal Procurement System (CAPS).
• Receive live animals from vendors, prepare cage cards, and alert supervisory staff of arrival.
• Office assistance with filing records, making signs, cards, and lamination.
• Position is subject to additional duties assigned by Contract Management and government personnel.