Administrative Support Specialist III – Data Entry & Mail Ops

State of Iowa - Executive Branch; Des Moines (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

The Iowa Department of Revenue’s Alcohol & Tax Operations Division is seeking an Administrative Support Assistant 3 in Des Moines to handle mail, data entry, and records management. This role supports vital functions across alcohol and tax processes, ensuring timely processing and accuracy.

You will operate imaging equipment, maintain daily metrics, and provide reliable administrative support with discretion and attention to detail in a team-oriented environment.

Qualifications

• Two years of full-time work experience in general office, clerical, data entry/processing, or related work.
• A total of two years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
• Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1.

Responsibilities

• Open all incoming mail manually
• Operate OPEX imaging equipment
• Enter data of tax information and payments, timely and accurately
• Displays a high level of initiative, effort, attention to detail and commitment by completing assignments efficiently with minimal supervision.
• Compile and review for accuracy all outgoing correspondence
• Record and maintain daily metrics of incoming and outgoing mail
• Perform official record management services for the Department

Skills

Attention to detail

Discretion

Data entry

Record keeping

Education

Two years of education or equivalent

Tools

OPEX imaging equipment

Office machines maintenance

Job description

The Iowa Department of Revenue’s Alcohol & Tax Operations Division is seeking an Administrative Support Assistant 3 in Des Moines to handle mail, data entry, and records management. This role supports vital functions across alcohol and tax processes, ensuring timely processing and accuracy.

You will operate imaging equipment, maintain daily metrics, and provide reliable administrative support with discretion and attention to detail in a team-oriented environment.