Administrative Support Specialist II (Same Day Access)

Saludos Hispanos; Petersburg (VA); On-site; USD 20,000 - 28,000; Part time

Job summary

District 19 Community Services Board in Petersburg, Virginia, seeks an Administrative Support Specialist II (Same Day Access) to deliver support and administrative duties for the SMVF program. The role includes navigating health records, handling confidential information, and coordinating service linkages.

The candidate should have a high school diploma, data entry and typing skills, receptionist experience, and knowledge of military/veteran resources.

Qualifications

• High school diploma or equivalent.
• Experience with military/veteran population preferred.
• Data entry, typing, and receptionist experience.
• Experience in mental health/medical setting and reimbursement.
• Bilingual English/Spanish preferred.

Responsibilities

• Track data related to SMVF and link services.
• Screen calls and visitors; data entry and typing.
• Handle billing, claims, and reimbursements.
• Maintain confidentiality of sensitive behavioral health information.
• Navigate electronic health records and release documents.

Skills

Data entry

Typing

Receptionist experience

Microsoft Office

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Electronic Health Records (EHR) system

Job description

Administrative Support Specialist II (Same Day Access)

District 19 Community Services Board

Job Category

Overview

Description

District 19 Community Services Board has a vacancy for a regular hourly position to deliver support and administrative duties to the Same Day Access program and provide navigation assistance to service members, military, veterans, and families (SMVF) seeking services in Petersburg, Virginia.

Essential job duties of this position include: tracking data related to SMVF, being knowledgeable about military/veterans resources in the community to provide service linkage, receiving and screening calls and visitors; typing; data entry, and reimbursement and billing. Provide excellent customer service, navigating electronic health records, handling financial information and following up on claims. Will be responsible for releasing requested documents to other third parties. Medical Records. Maintaining confidentiality of sensitive behavioral health information. Working in a behavioral health setting.

Successful applicant must have a high school diploma or equivalent, knowledge or experience working with the military/veteran population, data entry experience, proficient typing skills, and demonstrated receptionist experience. Must have experience in a mental health and medical setting and reimbursement. Must be proficient in the use of personal computers and have experience using Microsoft Office. A bilingual (English/Spanish) candidate is preferred.

Salary: Position is a grade 202, starting rate is $17.35/hour. Offers will be commensurate with knowledge, skills, and abilities subject to budgetary constraints.

Benefits: This position is not benefits eligible.

Hours: Monday - Friday, 8:00am - 2:00pm. Position requires valid Driver's License in state of residence with a point balance of -6 or higher, and an extensive pre-employment background check and drug screening.

District 19 is committed to developing a multicultural workplace. Minorities and persons with disabilities seeking career advancement are encouraged to apply. EEO.

Position open until filled.