Human Services Specialist

Employment Enterprises; Arlington (VA); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

401K retirement plan

Medical and dental benefits

Flex spending account

Volunteer opportunities

Worker Advantage discount program

Sick Leave

Voluntary Supplemental Insurance

Job summary

Employment Enterprises is seeking a Human Services Specialist in Arlington, VA. The full-time contract role provides short-term case management, intake, assessments, and referrals to connect older adults and individuals with disabilities to essential long-term services and supports, enabling aging in place with dignity.

You will document interactions in No Wrong Door/Peer Place, collaborate with clinical staff, and assist ADSD teams with aging programs.

Qualifications

• Bachelor's degree in social services or related field.
• Minimum 1 year of experience in human services delivery.
• Experience making social service referrals and coordinating care.
• Experience documenting client interactions in electronic records.

Responsibilities

• Conduct intake by phone, email, or in-person visits for long-term services.
• Complete initial assessments and annual reassessments using Virginia tools.
• Determine client needs and design activities to connect to resources.
• Perform short-term case management and complete referral documentation.
• Document interactions and maintain progress records in Peer Place/No Wrong Door system.
• Collaborate with team members and consult clinical staff on complex cases.
• Support aging programs like Home-Delivered Meals and transportation.

Skills

Interpersonal skills

Problem solving

Coordination

Bilingual

Education

Bachelor's Degree in Social Work, Sociology, Psychology, Mental Health, or Counseling

Master’s Degree in Social Work, Sociology, Psychology, Mental Health, or Counseling

Job description

Our client is a local government entity committed to delivering essential public services and fostering community development. The Human Services Specialist will provide short-term case management and support to connect older adults and individuals with disabilities to long-term services and supports, ensuring they can age in place with dignity and access to critical resources. Thisis a full-time, contract position based in Arlington, VA, paying $24.00 per hour.

Responsibilities:

• Conduct intake by phone, email, or in-person walk-ins seeking long-term services, emergency assistance, or support for older adults and persons with disabilities.
• Complete initial assessments and annual reassessments using the Virginia statewide assessment tool, recording information accurately in the system.
• Utilize assessment data to determine clients' needs for resources and design activities accordingly.
• Perform short-term case management to connect clients to requested services, completing all referral documentation and processes.
• Document all interactions and maintain the progress records in the No Wrong Door System of Record (Peer Place).
• Collaborate with team members and consult with clinical staff for complex cases.
• Support other ADSD teams with phone screening/triage and assist in planning and implementing aging programs like Home-Delivered Meals, Transportation, and Caregiver Supports.

Required Qualifications:

• Bachelor's Degree in Social Work, Sociology, Psychology, Mental Health, or Counseling.
• One-year experience in human services/social services program delivery, including behavioral management, counseling, or making social service referrals.

Preferred qualification

• Master’s Degree in Social Work, Sociology, Psychology, Mental Health, or Counseling.
• Experience working in an Aging and Disability Resource Center.
• Support and social work services experience with older adults and persons with disabilities.
• Documenting client encounters in electronic record-keeping systems, particularly No Wrong Door systems or Peer Place.
• Experience working with diverse cultural and ethnic backgrounds.
• Bilingual in Spanish, Korean, Amharic, or Vietnamese.

Technical skills or certifications

• Ability to conduct assessments and record data accurately in electronic systems.
• Strong interpersonal, problem-solving, and coordination skills.

What We Offer

• 401K retirement plan
• Medical and dental benefits for qualifying professionals
• Flex spending account
• Volunteer opportunities
• Worker Advantage discount program membership
• Sick Leave available where mandated by law
• Voluntary Supplemental Insurance

Our Equal Employment Opportunity Policy: Employment Enterprises, Inc. is an equal employment opportunity employer. We recruit, employ, assign, train, compensate and promote without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, U.S. Veteran status, or any other protected category under applicable law.

Employment Enterprises, Inc. is the parent company of Temporary Solutions, Inc. Temporary Solutions is a workforce solutions company based out of 10550 Linden Lake Plaza, Suite 200, Manassas, VA 20109.

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