Administrative Support Specialist II - DSS

Prince George County, Virginia; Virginia; On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Administrative Support Specialist II to join their team. This vital role involves providing clerical support, greeting clients, and ensuring the accuracy of applications. The ideal candidate will possess excellent customer service skills and a thorough knowledge of office practices. If you are detail-oriented and enjoy interacting with the public, this position offers a rewarding opportunity to contribute to community services. Join a dedicated team where your efforts will help improve the lives of residents in the area.

Qualifications

• Knowledge of office practices and procedures.
• Ability to type accurately and perform calculations.

Responsibilities

• Provide clerical support to various departments.
• Greet customers and process applications.

Skills

Office Practices

Business English

Typing Skills

Customer Service

Data Entry

Confidentiality

Interpersonal Skills

Education

High School Diploma

Tools

Standard Office Equipment

Job description

Prince George County Department of Social Services is currently accepting applications for the position of Administrative Support Specialist II. This front desk position involves a wide spectrum of duties, including:

1. Providing clerical support to Benefits Programs, Family Services, and Administrative staff.
2. Greeting walk-in customers and answering or forwarding calls to appropriate staff.
3. Processing and scanning daily mail, ensuring the accuracy and completeness of applications.
4. Scheduling appointments for clients applying for benefits.
5. Entering data through Application Registration into VaCMS.
6. Preparing reports, typing, word processing, and data processing duties.
7. Assisting clients and maintaining confidentiality.

For the complete job description, please click here.

The ideal candidate will have:

• Thorough knowledge of standard office practices, procedures, equipment, and secretarial techniques.
• Thorough knowledge of business English, spelling, and arithmetic.
• The ability to type accurately at a reasonable speed and perform arithmetical calculations.
• Ability to operate standard office equipment.
• Ability to interact positively with difficult or hostile members of the public.
• Ability to follow oral and written instructions.
• Ability to establish and maintain effective working relationships with colleagues, clients, and the public.
• Excellent customer service skills.

Knowledge of department programs and policies is preferred. Any combination of education and experience equivalent to high school graduation, including courses in typing and clerical experience, is acceptable.

Work may occasionally be required outside of normal business hours to meet client needs.

To apply online, visit our website at www.princegeorgecountyva.gov. Applicants must complete an online County application. For additional information, please call [phone]. EOE.