Administrative Support Specialist – Front Desk & HR

State of Washington; Olympia (WA); Sur place; USD 42 000 - 52 000; Plein temps

Avantages offerts par ce poste

Flexible schedules

Telework options (after training)

Infants at Work Program

Growth opportunities

Community service impact

Résumé du poste

Washington State Patrol, Human Resource Division (HRD) in Olympia, seeks an administrative support team member to greet customers, manage front desk inquiries, and handle a variety of clerical tasks. This role supports HRD processes, maintains personnel files, and assists with scheduling and documentation.

Ideal candidates will have a high school diploma or GED, at least two years in an office setting with customer service experience, and strong Microsoft Office skills.

Qualifications

• High School diploma or GED required.
• Two years of office/secretarial/administrative experience, including at least one year of customer service.
• Proficiency with Microsoft Office programs (Word, Excel, PowerPoint, Outlook).

Responsabilités

• Greet and assist customers at front desk via phone/email/walk-in in a professional, courteous manner.
• Monitor and answer the door; screen incoming calls and visitors.
• Serve as liaison between applicants and appointments (oral boards, polygraph, NEO, etc.).
• Verify employment for current or former employees, following agency procedures.
• Process and organize documents, maintain personnel and position files, and handle confidential information.
• Manage invoices, billing statements, and supply orders for HRD.
• Coordinate conference room scheduling and office maintenance tasks.
• Maintain mail, faxes, and file records; support confidential staff.

Connaissances

Customer service

Office organization

Formation

High School diploma or GED

Outils

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Description du poste

Washington State Patrol, Human Resource Division (HRD) in Olympia, seeks an administrative support team member to greet customers, manage front desk inquiries, and handle a variety of clerical tasks. This role supports HRD processes, maintains personnel files, and assists with scheduling and documentation.

Ideal candidates will have a high school diploma or GED, at least two years in an office setting with customer service experience, and strong Microsoft Office skills.