Administrative Assistant II: Hybrid & Flexible Schedule

Washington State Patrol; Olympia (WA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Flexible schedules

Telework options

Infants at Work Program

Growth opportunities

Public Loan Forgiveness Program

Job summary

Washington State Patrol is hiring for a front desk/administrative support role within the Human Resource Division. The position involves answering inquiries, guiding applicants through processes, and maintaining confidential personnel files.

The role requires a high school diploma or GED, 2 years of office experience with customer service, and strong proficiency in Microsoft Office. Flexible schedules and telework options may be available, with a hybrid path after training.

Qualifications

• High School diploma or GED required.
• Two years of office/secretarial experience with at least one year of customer service.
• Proficiency with Word, Excel, PowerPoint and Outlook expected.

Responsibilities

• Greet and assist customers at front desk via phone/email/walk-in in a professional manner.
• Screen incoming calls and visitors; monitor the door.
• Serve as liaison between applicants and appointments (oral boards, polygraph, NEO, etc.).
• Verify employment for current or former employees, following process for undercover personnel.
• Provide information on applications, recruitment, personnel files, and department policies.
• Maintain and organize personnel and position files; process invoices and payments.
• Coordinate scheduling for HRD events and external conference room bookings.
• Order and inventory office supplies and equipment; coordinate with vendors.

Skills

Customer service experience

Office administration

Communication skills

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Washington State Patrol is hiring for a front desk/administrative support role within the Human Resource Division. The position involves answering inquiries, guiding applicants through processes, and maintaining confidential personnel files.

The role requires a high school diploma or GED, 2 years of office experience with customer service, and strong proficiency in Microsoft Office. Flexible schedules and telework options may be available, with a hybrid path after training.