Administrative Support Specialist – Customer & Operations

Regional Planning & Coordinating Commission of Greene County, Ohio; Xenia (OH); On-site; USD 30,000 - 42,000; Full time

Job summary

Regional Planning & Coordinating Commission of Greene County, Ohio is seeking an administrative support professional to handle customer inquiries, switchboard duties, and routine to non-routine office tasks.

The role includes greeting visitors, maintaining logs, processing work orders, and assisting with mail distribution and data entry. A high school diploma and 24 months of office experience are required, along with a valid Ohio driver’s license.

Qualifications

• High School Diploma or GED; 24 months experience in office practices and processes; valid Ohio Driver's License.
• Equivalency options may substitute for education/experience as per minimum qualifications.

Responsibilities

• Provides customer support and answers routine and non-routine questions.
• Operates switchboard; answers inquiries and transfers calls.
• Greets visitors, directs them, maintains logs; handles multi-line phones and data entry.
• Prepares and processes work orders; supports service garage scheduling and coordination.
• Distributes incoming/outgoing mail, faxes, copies, and packages; handles confidential mail.
• May work extended switchboard hours for election day.

Skills

Customer service

Data entry

Phone handling

Office procedures

Education

High School Diploma or GED

Job description

Regional Planning & Coordinating Commission of Greene County, Ohio is seeking an administrative support professional to handle customer inquiries, switchboard duties, and routine to non-routine office tasks.

The role includes greeting visitors, maintaining logs, processing work orders, and assisting with mail distribution and data entry. A high school diploma and 24 months of office experience are required, along with a valid Ohio driver’s license.