Administrative Support Specialist - Advanced

East Carolina University; Greenville (SC); On-site; USD 35,000 - 56,000; Full time

Job summary

East Carolina University in Greenville, NC is seeking an Administrative Support Specialist - Advanced to assist the Dean's Office and the College of Fine Arts and Communication. You will prepare and maintain records, develop reports for enrollment and accreditation, manage communications and web content, coordinate college operations, and supervise student workers, with Monday–Friday, 8:00 a.m.

to 5:00 p.m. EST.

Qualifications

• High school diploma or equivalent with one year of related office experience.
• Proficiency with Microsoft Office Suite and Canva.
• Proficiency with social media platforms (e.g., Instagram, LinkedIn, Facebook).
• Strong written communication skills with ability to adapt tone for different platforms while maintaining an institutional voice.
• High accuracy and attention to detail; ability to handle confidential information.
• Ability to work collaboratively and independently to provide high-level service to faculty, staff, and administrators.

Responsibilities

• Prepare and maintain college personnel and institutional records; develop reports on enrollment, staffing, and facility utilization; support accreditation and faculty affairs processes (30%).
• Support graduate, international, alumni, faculty, staff, and student programs; manage social media and website content; coordinate communications (25%).
• Coordinate college office operations including travel, purchasing, space planning, timekeeping, and meetings; respond to inquiries (25%).
• Research and compile faculty and staff training and professional development opportunities; supervise student workers, scheduling and evaluation (20%).

Skills

Written communication

Detail oriented

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Canva

Social media platforms

Job description

Administrative Support Specialist - Advanced

Please see Special Instructions for more details.

Position Information

Job Title

Job Title Administrative Support Specialist - Advanced

Working Title Administrative Support Specialist - Advanced

Number of Vacancies

Number of Vacancies 1

Full Time Equivalent (FTE)

Full Time Equivalent (FTE) 1.00

Full Time or Part Time

Full Time or Part Time Full Time

Recruitment Range

Recruitment Range $34,602 - $56,422

Anticipated Hiring Range

Anticipated Hiring Range $45,000 - $50,000

Salary Grade Equivalency

Salary Grade Equivalency NC10

Work Schedule

Work Schedule Monday - Friday

Work Hours

Work Hours 8:00 a.m. - 5:00 p.m.

Position Location (City)

Job Category

Job Category Staff

Be a Pirate!

East Carolina University ( ECU ) is consistently ranked among the nation’s top public universities for its commitment to research, innovation, social mobility, and public service. Classified as a R1 institution by the Carnegie Commission on Higher Education, ECU is among the top 5% of research universities in the United States, an elite designation reflecting the highest levels of research activity, funding, and doctoral output.

Founded in 1907, ECU is a public, four-year university located in Greenville, N.C. , which and is widely regarded as the cultural, educational, economic, and medical hub of eastern North Carolina. Through education, research, healthcare, community engagement, athletics, cultural enrichment, and service, ECU enhances the quality of life for its students, the state and communities around the world. It is a great place to work, teach, and learn.

ECU’s commitment to impactful scholarship is further demonstrated through its repeated Carnegie Community Engagement Classification (2010, 2015, 2024), as well as its 2024 designation as a Carnegie Leadership for Public Purpose institution. These distinctions recognize the university’s leadership in translating research into meaningful community partnerships and measurable societal benefits.

Academic Affairs , led by the Provost and Senior Vice Chancellor for Academic Affairs, comprises the university’s colleges, schools and libraries, along with other academic support and administrative units. Academic Affairs works collaboratively to strengthen ECU’s culture of academic excellence in line with our mission to be a national model for student success, public service and regional transformation.

The College of Fine Arts and Communication serves as a cultural core for the university and eastern North Carolina. The college prepares artists, communicators, educators, performers, and designers through innovative teaching, creative scholarship, professional practice, and community engagement. Through experiential learning opportunities and collaborative partnerships, students develop the knowledge, skills, and experiences needed for success in their professions. The college also enriches the region through performances, exhibitions, media, festivals, and other public programs that promote artistic, cultural, and educational engagement.

Primary Purpose of Position

This position provides high-level administrative, analytical, and communications support to the Dean’s Office and the College of Fine Arts and Communication’s academic schools. Reporting to the Dean, the position independently prepares and analyzes reports and institutional information, maintains records supporting accreditation and faculty affairs, coordinates college office operations and programs, supports communications and web content, and provides resources for faculty and staff training, onboarding, and professional development.

Key Responsibilities Include:

• Prepare and maintain college personnel and institutional records; develop reports on enrollment, student credit hours, staffing, and facility utilization; support accreditation, program review, and faculty affairs processes (30%)
• Support graduate, international, alumni, faculty, staff, and student programs; manage social media and website content for the Schools of Communication and Art and Design; coordinate related communications and initiatives (25%)
• Coordinate college office operations, including travel, purchasing, space and facility planning, equipment, timekeeping, Microsoft Teams sites, office supplies, college-wide meetings, and responding to inquiries (25%)
• Research and compile faculty and staff training, grants, workshops, and professional development opportunities; develop informational resources and deadline reminders; supervise student workers, including scheduling, task assignment, and performance oversight (20%)

Minimum Education, Knowledge, Skills, and Experience

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

License or Certification required by statute or regulation

None

Preferred Education, Knowledge, Skills, and Experience

• Proficiency with Microsoft Office Suite and Canva.
• Proficiency with social media platforms (e.g., Instagram, LinkedIn, Facebook).
• Strong written communication skills, with the ability to adapt tone and messaging for different platforms and audiences while maintaining a professional institutional voice.
• High degree of accuracy and attention to detail, with the ability to exercise sound professional judgment when handling administrative responsibilities and sensitive information.
• Ability to work collaboratively and independently while providing a high level of service to faculty, staff, university administrators, and other stakeholders.

License or Certification required by the Department

None

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

Department for People Operations, Success, and Opportunity

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at [phone] or toll free at 1-866-489-1740 or send an email to [e-mail]. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST .

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Will you now or in the future require visa sponsorship for employment?
  • Yes
  • No
• * Please indicate where you learned about this job vacancy.
  • LinkedIn
  • Chronicle of Higher Education
  • CareerBuilder
  • Greenville Daily Reflector
  • Raleigh News & Observer
  • HigherEdJobs.com
  • InsideHigherEd.com
  • Monster.com
  • Indeed
  • ECU Website
  • Other