Administrative Support Associate - Advanced

East Carolina University; Greenville, Northern (NC, KY); Hybrid; USD 34,000 - 49,000; Full time

Job summary

East Carolina University in Greenville, NC, is seeking an Administrative Support Associate (Advanced) to support the COB Undergraduate Advising Center. This role handles calendars, scheduling, purchasing, and financial reconciliation, while assisting with student intake and onboarding.

The position also supervises two Graduate Assistants and serves as a primary contact for a wide range of stakeholders, requiring strong communication and organization.

Qualifications

• High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
• License or Certification required by statute or regulation: None.
• License or Certification required by the Department: None.

Responsibilities

• Maintain staff calendars and coordinate scheduling needs; process purchase requests and reconcile receipts and other financial transactions.
• Support the intake and onboarding process for new students and manage Advising Center workflows.
• Supervise two Graduate Assistants who support front desk operations and ensure consistent service to students and Center constituents.
• Serve as a key contact for faculty, staff, students, families, and vendors; handle high volumes of calls and emails.

Education

High school diploma or equivalent; or demonstrated possession of the competencies necessary to perform the work.

Job description

Administrative Support Associate - Advanced

Position Information

Job Title

Administrative Support Associate - Advanced

Advertising Department COLLEGE OF BUSINESS/CENTER FOR STUDENT SUCCESS

Division

Academic Affairs

Classification Title

10421 Administrative Support Associate

Competency Level 3 - Advanced

Working Title

Administrative Support Associate

Number of Vacancies

1

Full Time Equivalent (FTE)

1.0

Full Time or Part Time

Full Time

Recruitment Range

$33,540 - $48,857

Anticipated Hiring Range

$37,601- $41,779

Salary Grade Equivalency

NC03

Work Schedule

Monday - Friday

Work Hours

8:00 a.m. - 5:00 p.m.

Position Location (City)

Job Category

Staff

Be a Pirate!

East Carolina University ( ECU ) is consistently ranked among the nation’s top public universities for its commitment to research, innovation, social mobility, and public service. Classified as a R1 institution by the Carnegie Commission on Higher Education, ECU is among the top 5% of research universities in the United States, an elite designation reflecting the highest levels of research activity, funding, and doctoral output.

Founded in 1907, ECU is a public, four-year university located in Greenville, N.C. , which and is widely regarded as the cultural, educational, economic, and medical hub of eastern North Carolina. Through education, research, healthcare, community engagement, athletics, cultural enrichment, and service, ECU enhances the quality of life for its students, the state and communities around the world. It is a great place to work, teach, and learn.

ECU’s commitment to impactful scholarship is further demonstrated through its repeated Carnegie Community Engagement Classification (2010, 2015, 2024), as well as its 2024 designation as a Carnegie Leadership for Public Purpose institution. These distinctions recognize the university’s leadership in translating research into meaningful community partnerships and measurable societal benefits.

COB Undergraduate Programs is home to the COB Undergraduate Advising Center. The Center consists of two associate directors, and seven assistant directs who provide professional academic advising to undergraduate students in the College of Business. We help prepare students to Think, Value, Communicate, and Lead.

Primary Purpose of Position

The Administrative Support Associate reports to the East Carolina University College of Business Executive Director of Enrollment Management and Student Success.

The Administrative Support Associate is integral to the daily operations and support functions of the Center and manages several critical administrative and student-facing workflows within the College of Business Advising Center. The Associate maintains an in-depth understanding of University and College policies, procedures, and information systems related to College of Business ( COB ) constituents and provides administrative support to the Center’s faculty, staff, students, and student workers. Responsibilities include maintaining staff calendars and coordinating scheduling needs; processing purchase requests and reconciling receipts and other financial transactions; supporting the intake and onboarding process for new students; managing critical Advising Center workflows; and managing a high volume of phone calls, departmental email, and other inquiries. The Associate also supervises two Graduate Assistants who support front desk operations, providing direction, training, scheduling, and ongoing oversight to ensure effective and consistent service to students and other Center constituents. The Associate regularly interacts with a broad range of COB stakeholders and serves as an important point of contact for faculty, staff, students, families, and vendors. This role requires strong communication, organizational, customer service, and problem-solving skills, as well as the ability to effectively use a wide range of technical resources and University systems to provide timely and accurate support.

Minimum Education, Knowledge, Skills, and Experience

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

License or Certification required by statute or regulation

None

Preferred Education, Knowledge, Skills, and Experience

License or Certification required by the Department

None

Additional Instructions to Applicant

Job Open Date

09/21/2026

Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed.

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA ) should contact the ADA Coordinator at [phone] (Voice/ TTY ) or ADA [e-mail].

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

Department for People Operations, Success, and Opportunity

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at [phone] or toll free at 1-866-489-1740 or send an email to [e-mail]. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Will you now or in the future require visa sponsorship for employment?
  • Yes
  • No
• * Please indicate where you learned about this job vacancy.
  • LinkedIn
  • Chronicle of Higher Education
  • CareerBuilder
  • Greenville Daily Reflector
  • Raleigh News & Observer
  • HigherEdJobs.com
  • InsideHigherEd.com
  • Monster.com
  • Indeed
  • ECU Website
  • Other