Administrative Support Specialist

North Carolina State University; Raleigh (NC); Sur place; USD 35 000 - 59 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, and Vision

Flexible Spending Account

Retirement Programs

Paid Time Off and Other Leave Programs

Tuition and Academic Assistance

Résumé du poste

NC State University is seeking an Administrative Support Specialist for Campus Health to handle administrative, financial, and patient account tasks. You will be a frontline contact for students, parents, faculty, staff, and visitors, ensuring accurate information and courteous service.

The role emphasizes financial processing, insurance verification, and front desk duties to support efficient operations while complying with university policies and HIPAA requirements.

Qualifications

• Administrative support experience in a professional office or healthcare environment.
• Proficiency with verifying medical insurance eligibility and working with commercial plans.
• Familiarity with financial systems to process and maintain financial information.
• Experience with Electronic Medical Record (EMR) systems and HIPAA regulations.

Responsabilités

• Serve as a key contact for students, parents, faculty, staff, and visitors with accurate information about Campus Health services.
• Provide administrative support across financial, insurance, patient accounts, and front desk functions.
• Process financial transactions, including purchase card reconciliation, vouchers, PO invoices, and MarketPlace orders.
• Verify and maintain patient insurance information and related records.
• Deliver responsive administrative support to contribute to Campus Health’s overall effectiveness.

Connaissances

Administrative support

Medical insurance eligibility

Financial systems

EMR systems

HIPAA compliance

Formation

High School Diploma or equivalency

Description du poste

medical insurance, life insurance, flexible benefit account, paid time off

Sep 17, 2026

About the Department

The Division of Academic and Student Affairs ( DASA ) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State through three integrated components: academic affairs, student affairs, and University College.

Who We Are

NC State wants employees to achieve their highest potential at work, learn more about our employee value proposition here You Belong Here. The Division of Academic and Student Affairs is the place to work for values-driven faculty and staff who are passionate about promoting the success of the whole student.

Wolfpack Perks and Benefits

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Paid Time Off and Other Leave Programs
• Tuition and Academic Assistance
• And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Role Overview

The Administrative Support Specialist provides administrative, financial, and patient account support that contributes to the efficient operation of Campus Health. The position supports financial and insurance-related processes, patient account functions, and day-to-day administrative operations while ensuring transactions and information are handled accurately and in accordance with university, departmental, and applicable policies and regulations.

As the Administrative Support Specialist, you will serve as a key point of contact for students, parents, faculty, staff, and visitors, providing timely, accurate, and courteous assistance regarding Campus Health services, policies, procedures, and operations. You will provide responsive administrative support across financial, insurance, patient accounts, customer service, and other front desk functions as needed, helping ensure information and transactions are processed efficiently and accurately while contributing to the overall effectiveness of Campus Health.

Key Responsibilities

• Serve as a key point of contact for students, parents, faculty, staff, and visitors, providing timely, accurate, and courteous assistance regarding Campus Health services, policies, procedures, and operations.
• Provide administrative support across financial, insurance, patient accounts, and other front desk functions.
• Responsible for processing financial transactions, including purchase card reconciliation, small purchase vouchers, purchase order invoices, and MarketPlace orders.
• Support insurance-related functions, including verifying and maintaining patient insurance information.
• Provide responsive administrative support across a variety of operational needs to contribute to the overall effectiveness of Campus Health.

If you are an organized and service-oriented professional who enjoys supporting both people and day-to-day operations, this is an opportunity to contribute to the important work of Campus Health.

Other Responsibilities

In addition to the core responsibilities of this role, there may be occasional opportunities to take on additional duties. This offers an opportunity to build on your skills, explore new areas, and gain a deeper understanding of the department's operations.

Qualifications

High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Preferred Qualifications

• Administrative support experience in a professional office or healthcare environment.
• Familiarity with verifying medical insurance eligibility and working with commercial health insurance plans.
• Proficiency using financial systems to process and maintain financial information.
• Familiarity with Electronic Medical Record ( EMR ) systems.
• Knowledge of HIPAA regulations and medical records confidentiality requirements.

Required License or Certification

N/A

Valid NC Driver's License required

Valid NC Driver's License required

Commercial Driver's License Required?

No

Notice to Applicants

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Special Instructions

Please note that the work history on your resume, must also be included in your application. Please provide three references.

Position Information

Position Number 00043692

Position Type SHRA

Position Classification Band Title Administrative Support Specialist

Position Classification Band Level Journey

Position Classification Salary Range $ 34,602 - $ 58,870

Salary Grade Equivalency NC09

Alternate Option: If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.00

Appointment 12 Month Recurring

Recruitment Dates: Job Open Date 09/16/2026; Earliest Close Date 09/22/2026

EEO

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.