Administrative Support, Mid-Level Representative, Partnerships (REMOTE)

Open Doors U.S.; California (MO); Remote; USD 52,000 - 75,000; Full time

Job summary

Open Doors U.S. is seeking a motivated donor relations professional to grow mid-level giving and deepen partnerships with supporters across the ministry. The role focuses on managing the donor pipeline, coordinating with teams, and delivering personalized outreach.

You will collaborate with the Associate Director of Mid-Level Relations, nurture a remote caseload, and maintain accurate CRM records while handling a high-volume cadence during peak campaigns.

Qualifications

• Alignment with the Christian faith and Biblical values.
• Willingness to participate in Open Doors community and devotions.
• Ability to manage a large number of daily/weekly tasks with accuracy.
• Confidentiality and integrity in handling donor information.
• Strong emotional intelligence to discern donor interest.
• Ability to travel occasionally for team events.

Responsibilities

• Develop awareness and expertise around the donor pipeline and team interactions.
• Collaborate with the Associate Director of Mid-Level Relations on growth strategies.
• Identify donors who can increase giving and deepen engagement.
• Provide relational care to mid-level givers and strengthen long-term partnerships.
• Engage caseload donors through weekly calls, notes, emails, and outreach.
• Complete assigned projects and support mid-level campaigns.
• Maintain accurate documentation of donor interactions in the CRM.
• Perform other duties as needed.

Skills

Donor relations

CRM

Communication

Time management

Prospecting

Tools

CRM software

Job description

• Develop awareness and expertise around the donor pipeline at Open Doors, including how various teams and tactics interact with donors to enhance their relationship to the ministry and deepen their partnership.
• Collaborate with the Associate Director of Mid-Level Relations to implement strategies for donor growth and retention.
• Identifydonors who would value deeperrelationshipswho have the capacity to increase giving and desire to deepen engagement.
• Provide relational care to mid-level one-time annual givers, seeking opportunities to strengthen connection and long-term partnership.
• Regularly engage caseload donors and prospective mid-level donors through weekly phone calls, handwritten notes,emailsand personalized outreach with the ability to manage increased outreach volume during seasonal campaigns and other peak periods.
• Regularly complete assigned projects including contributing to departmental brainstorming; supporting various mid-level campaigns; and implementing additional touchpoints.
• Maintainaccurateandtimelydocumentation of all donor interactions on their caseload or prospect load within the CRM.
• Other duties as needed

REQUIREMENTS

• Alignment with the Christian faith and Biblical values
• Agreement with Open Doors Statement of Faith and Core Values
• Willingness to participate in the community of Open Doors, including staff meetings, devotions and team events
• Commitment to Christ-like conduct, offering dignity, compassion and respect for others
• Proven work ethic and the ability to work independently managing a large number of daily and weekly tasks while maintaining accuracy and personalization.
• Confidentiality and integrity in handling donor information
• High emotional intelligence and able to discern donor interest and respond with warmth, professionalism, and clarity.
• Propensity to find enjoyment in task-oriented work and is comfortable with a role that includes producing a high volume of recurring outreach and follow-up activities like outgoing calls, emails and notecards.
• Ability to work independently and effectively in a remote environment while maintaining regular communication, responsiveness, productivity, and accountability.
• Ability to travel occasionally for team events or meetings.
• 2–4 years in relational, service-oriented role in a fundraising, customer service, sales or ministry context