Administrative Support Lead - Pharmacy

Nationwide Children's Hospital; North Carolina; On-site; USD 55,000 - 75,000; Full time

Job summary

Nationwide Children's Hospital is seeking an Operations Supervisor for the Administrative Department to oversee daily activities and supervise administrative staff. The role focuses on human resources tasks, mentoring, performance evaluations, and policy implementation within the department.

The position requires a High School Diploma or equivalent and 3 years of administrative experience, with 2 years in office management or supervision, preferably in a healthcare setting.

Qualifications

• Must complete Ambassador Program within first 12 months of employment.
• High School Diploma or Equivalent required; business coursework preferred.

Responsibilities

• Oversees daily operations of Administrative Assistant staff including human resource functions, mentoring and training, performance evaluations, formulating and implementing departmental policies, and assigning new or additional responsibilities.
• Collaborates across boundaries to improve communication and operations of the department.
• Manages and/or delegates multiple projects simultaneously to ensure successful completion.
• Creates and maintains various schedules including: administrative staff, medical professionals, clinical, and department responsibilities.

Skills

Ambassador Program

Education

High School Diploma or Equivalent

Business coursework

Job description

Overview:

Job Description Summary:

Manages the daily operations of the department and serves as the immediate supervisor of the administrative staff.

Job Description:

Essential Functions:

• Oversees the daily operations of the Administrative Assistant staff including: human resource functions, mentoring and training, performance evaluations, formulating and implementing departmental policies, and assigning new or additional responsibilities.
• Collaborates across boundaries to improve communication and operations of the department.
• Manages and/or delegates multiple projects simultaneously to ensure successful completion.
• Creates and maintains various schedules including: administrative staff, medical professionals, clinical, and department responsibilities.

Education Requirement:

• High School Diploma or Equivalent, required.
• Business-related or professional development coursework, preferred.

Licensure Requirement:

(not specified)

Certifications:

(not specified)

Skills:

Must complete Ambassador Program within first 12 months of employment.

Experience:

• Three years administrative experience, required.
• Two years of office management or supervisory experience, preferred.
• Experience in a healthcare, preferred.

Physical Requirements:

OCCASIONALLY: Climb stairs/ladder, Electricity, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Machinery, Pushing / Pulling: 0-25 lbs

FREQUENTLY: Bend/twist, Color vision, Flexing/extending of neck, Interpreting Data, Reaching above shoulder, Repetitive hand/arm use, Squat/kneel, Standing, Walking

CONTINUOUSLY: Audible speech, Computer skills, Decision Making, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Peripheral vision, Problem solving, Seeing – Far/near, Sitting

Additional Physical Requirements performed but not listed above:

(not specified)

“The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet”