ADMINISTRATIVE SUPPORT ASSISTANT IV

Broward County Public Schools; Town of Florida (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Broward County Public Schools seeks an Administrative Support Assistant IV to perform clerical and administrative tasks, supporting busy offices and ensuring efficient operations and accurate record keeping.

The role handles inquiries from parents, students and staff, drafts correspondence, arranges meetings and travel, and leads junior clerical staff as assigned, while upholding district policies and high service standards.

Qualifications

• Standard high school diploma or GED.
• Five years of clerical work experience in the last ten years.
• Knowledge of clerical practices, filing, and telephone answering.
• Proficiency with office machinery and computers.
• Strong verbal and written communication skills.
• Advanced organization and keen attention to detail.

Responsibilities

• Perform clerical duties to support supervisory and administrative personnel.
• Receive, research, route and respond to inquiries from parents, students, staff and the public.
• Demonstrate exceptional customer service, greet students, parents, staff and visitors courteously.
• Draft and edit correspondence, reports, manuals, and other materials.
• Draft acknowledgements and other forms of communication on behalf of the supervisor.
• Review data analyses and reports for accuracy of computations.
• Maintain updated and accurate files of general correspondence and business documents.
• Arrange meetings, conferences and travel for administrators.
• Interact effectively with the general public, staff, students, teachers, parents, and administrators.

Skills

Clerical skills

Customer service

Verbal communication

Written communication

Attention to detail

Organizational skills

Education

High school diploma or GED

Five years of clerical experience

Job description

Job Title: ADMINISTRATIVE SUPPORT ASSISTANT IV

Posting Start Date: 10/5/26

Job Description Header:

Job Description:

POSITION GOAL

To perform clerical and administrative tasks in support of the efficient and effective operations of the office.

ESSENTIAL PERFORMANCE RESPONSIBILITIES

The Administrative Support Assistant IV shall carry out the essential performance responsibilities listed below:

• Perform a variety of clerical duties to support supervisory and administrative personnel in handling daily activities.
• Receive, research, route and/or respond to inquiries from parents, students, staff and the general public, as required.
• Demonstrate and promote exceptional customer service, greeting students, parents, staff and visitors in a courteous manner and making every effort to address and resolve issues efficiently.
• Draft and edit correspondence, articles, reports, manuals, and other materials on general or technical subjects
• Compose and edit routine correspondence, including forms, memoranda, reports, manuscripts, and other materials. Draft acknowledgements and other forms of communication on behalf of the supervisor.
• Review, check and verify data analysis and other forms of reports for completeness and accuracy of computations.
• Follow up with the appropriate individual to resolve
• Maintain updated and accurate files of general correspondence and business documents.
• Receive and route telephone calls, answering routing questions. Greet, assist and direct visitor, as appropriate.
• Serve as the lead clerical support assistant, providing functional guidance to other clerical employees, as assigned.
• Arrange, meetings, conferences and business travel for administrators.
• Maintain data, statistics and other forms of information, preparing reports, as required.
• Assist in maintaining efficient office operations by providing clerical relief, as required.
• Interact effectively with the general public, staff members, students, teachers, parents, and administrators, using tact and good judgment.
• Operate standard office equipment, as required by the job.
• Perform and promote all activities in compliance with the equal employment and non-discrimination policies of The School Board of Broward County, Florida.
• Participate in training programs offered to enhance the individual skills and proficiency related to the job responsibilities.
• Review current developments, literature and technical sources of information related to job responsibilities.
• Ensure adherence to safety rules and procedures.
• Follow federal and state laws, as well as School Board policies.
• Perform other duties as assigned by the immediate supervisor, or designee.

MINIMUM QUALIFICATIONS & EXPERIENCE

• Standard high school diploma or satisfactory completion of an approved General Educational Development (GED) Testing Program.
• A minimum of five (5) years, within the last ten (10) years of /clerical work experience.
• Knowledge of clerical practices and procedures including filing, answering telephones, or utilizing standard office equipment.
• Proficient in the operation of office machinery and equipment, including personal computers, fax machines, printers, scanners, etc.
• Effective verbal and written communication skills.
• Advanced organization skills and keen attentiveness to detail.
• Computer skills as required for the position.

PREFERRED QUALIFICATIONS & EXPERIENCE

• Prior clerical work experience with the Broward County Public Schools.
• Bilingual skills.

SIGNIFICANT CONTACTS-frequency, contact, purpose

• Frequently works with parents and students, as necessary; interacts with staff and the general public regarding various inquiries.

PHYSICAL REQUIREMENTS

• Light Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force as frequently as needed to move objects.

TERMS OF EMPLOYMENT

Salary and benefits shall be paid consistent with the District's approved compensation plan. Length of the work year and hours of employment shall be those established by the School Board.

LINK TO JOB DESCRIPTION

To review the complete job description for this position access the following website: https://www.browardschools.com/Page/36072 and search by Job Code. The Job Code for this position is: MM-027

SKILLS

COMPETENCIES

CERTIFICATIONS

LOCATION PREFERENCES/ADDITIONAL INFOR