ADMINISTRATIVE SUPPORT ASSISTANT IV

TrulyHired; Fort Lauderdale (FL); On-site; USD 42,000 - 59,000; Full time

Job summary

The School Board of Broward County, Florida is seeking an Administrative Support Assistant IV to perform clerical and administrative tasks in support of district operations. The role requires greeting stakeholders, handling inquiries, drafting correspondence, and maintaining accurate records.

Responsibilities include coordinating meetings and travel for administrators, verifying data accuracy, and ensuring compliance with policies and safety guidelines.

Qualifications

• Five (5) years of clerical work experience within the last ten (10) years.
• Knowledge of clerical practices and procedures including filing, answering telephones, or utilizing standard office equipment.
• Proficient in operating office machinery and equipment (PCs, fax, printers, scanners, etc.).
• Effective verbal and written communication skills.
• Advanced organization skills with keen attention to detail.

Responsibilities

• Perform a variety of clerical duties to support supervisory and administrative personnel.
• Receive, research, route and/or respond to inquiries from parents, students, staff and the general public.
• Demonstrate and promote exceptional customer service and greet visitors courteously while addressing issues efficiently.
• Draft and edit routine correspondence and reports.
• Review data analyses and reports for accuracy and completeness.
• Maintain updated files of general correspondence and business documents.
• Arrange meetings, conferences and travel for administrators.
• Ensure adherence to safety rules and School Board policies.

Skills

Clerical experience

Customer service

Verbal communication

Organization skills

Office equipment

Education

HS Diploma or GED

Job description

Job Description

POSITION GOAL

To perform clerical and administrative tasks in support of the efficient and effective operations of the office.

ESSENTIAL PERFORMANCE RESPONSIBILITIES

The Administrative Support Assistant IV shall carry out the essential performance responsibilities listed below:

• Perform a variety of clerical duties to support supervisory and administrative personnel in handling daily activities.
• Receive, research, route and/or respond to inquiries from parents, students, staff and the general public, as required.
• Demonstrate and promote exceptional customer service, greeting students, parents, staff and visitors in a courteous manner and making every effort to address and resolve issues efficiently.
• Draft and edit correspondence, articles, reports, manuals, and other materials on general or technical subjects
• Compose and edit routine correspondence, including forms, memoranda, reports, manuscripts, and other materials. Draft acknowledgements and other forms of communication on behalf of the supervisor.
• Review, check and verify data analysis and other forms of reports for completeness and accuracy of computations.
• Follow up with the appropriate individual to resolve
• Maintain updated and accurate files of general correspondence and business documents.
• Receive and route telephone calls, answering routing questions. Greet, assist and direct visitor, as appropriate.
• Serve as the lead clerical support assistant, providing functional guidance to other clerical employees, as assigned.
• Arrange, meetings, conferences and business travel for administrators.
• Maintain data, statistics and other forms of information, preparing reports, as required.
• Assist in maintaining efficient office operations by providing clerical relief, as required.
• Interact effectively with the general public, staff members, students, teachers, parents, and administrators, using tact and good judgment.
• Operate standard office equipment, as required by the job.
• Perform and promote all activities in compliance with the equal employment and non-discrimination policies of The School Board of Broward County, Florida.
• Participate in training programs offered to enhance the individual skills and proficiency related to the job responsibilities.
• Review current developments, literature and technical sources of information related to job responsibilities.
• Ensure adherence to safety rules and procedures.
• Follow federal and state laws, as well as School Board policies.
• Perform other duties as assigned by the immediate supervisor, or designee.

MINIMUM QUALIFICATIONS & EXPERIENCE

• Standard high school diploma or satisfactory completion of an approved General Educational Development (GED) Testing Program.
• A minimum of five (5) years, within the last ten (10) years of /clerical work experience.
• Knowledge of clerical practices and procedures including filing, answering telephones, or utilizing standard office equipment.
• Proficient in the operation of office machinery and equipment, including personal computers, fax machines, printers, scanners, etc.
• Effective verbal and written communication skills.
• Advanced organization skills and keen attentiveness to detail.
• Computer skills as required for the position.

PREFERRED QUALIFICATIONS & EXPERIENCE

• Prior clerical work experience with the Broward County Public Schools.
• Bilingual skills.

SIGNIFICANT CONTACTS-frequency, contact, purpose

• Frequently works with parents and students, as necessary; interacts with staff and the general public regarding various inquiries.

PHYSICAL REQUIREMENTS

• Light Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force as frequently as needed to move objects.

TERMS OF EMPLOYMENT

Salary and benefits shall be paid consistent with the District's approved compensation plan. Length of the work year and hours of employment shall be those established by the School Board.

LINK TO JOB DESCRIPTION

To review the complete job description for this position access the following website: https://www.browardschools.com/Page/36072 and search by Job Code. The Job Code for this position is: MM-027