ADMINISTRATIVE SUPPORT ASSISTANT II

Broward County Public Schools; Fort Lauderdale (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

Broward County Public Schools seeks a capable clerical assistant to support the office operations, handling mail, phones, and inquiries from parents, students, staff and the public. The role emphasizes courteous service and timely issue resolution.

The position requires a high school diploma or GED, at least one year of clerical experience, and proficiency with common office equipment and computers. You will manage filing, correspondence, and aid in meetings and travel arrangements while

Qualifications

• High school diploma or GED required.
• At least 1 year of clerical work in the last 5 years.
• Familiar with filing, telephones, and standard office equipment.
• Strong verbal and written communication skills.
• Excellent organizational skills with attention to detail.
• Proficient computer skills as required for the role.

Responsibilities

• Provide clerical support to supervisory and administrative staff.
• Receive, route, and respond to inquiries from parents, students, staff, and the public.
• Greet visitors and provide courteous customer service.
• Open mail and prepare material for reply by administrators.
• Compose and edit routine correspondence and forms.
• Maintain filing systems.
• Answer and route telephone calls; greet and direct visitors.
• Arrange meetings, conferences, and travel.
• Prepare reports and maintain data and statistics.
• Provide clerical relief to maintain office operations.
• Interact professionally with all stakeholders.
• Operate standard office equipment.
• Comply with equal employment and non-discrimination policies.
• Participate in training to enhance skills.
• Stay informed on developments related to the job.
• Follow laws and School Board policies.
• Perform other duties as assigned.

Skills

Verbal and written communication

Organizational skills

Attention to detail

Computer literacy

Education

High School Diploma or GED

Tools

Office equipment

Job description

POSITION GOAL

To perform clerical and administrative tasks in support of the efficient and effective operations of the office.

Essential Performance Responsibilities

• Perform a variety of clerical duties to support supervisory and administrative personnel in handling daily
• Receive, research, route and/or respond to inquiries from parents, students, staff and the general public, as required.
• Demonstrate and promote exceptional customer service, greeting students, parents, staff and visitors in a courteous manner and making every effort to address and resolve issues efficiently.
• Open mail and assemble related material to facilitate reply by an administrator, school principal, supervisor, or designee.
• Compose and edit routine correspondence, including forms, memoranda, reports, manuscripts, and other materials.
• Maintain an alphabetical, numerical, or simple subject matter filing
• Receive and route telephone calls, answering routine questions Greet, assist and direct visitors as appropriate.
• Arrange, meetings, conferences and business travel for
• Maintain data, statistics and other forms of information, preparing reports, as
• Assist in maintaining efficient office operations by providing clerical relief, as required
• Interact effectively with the general public, staff members, students, teachers, parents, and administrators using tact and good
• Operate standard office equipment, as required by the job.
• Perform and promote all activities in compliance with the equal employment and non-discrimination policies of The School Board of Broward County, Florida.
• Participate in training programs offered to enhance the individual skills and proficiency related to the job responsibilities.
• Review current developments, literature and technical sources of information related to job
• Ensure adherence to safety rules and
• Follow federal and state laws, as well as School Board
• Perform other duties as assigned by the immediate supervisor, or designee.

Minimum Qualifications & Experience

• Standard high school diploma or satisfactory completion of an approved General Educational Development (GED) Testing Program.
• A minimum of one (1) year, within the last five (5) years, of clerical work experience.
• Knowledge of clerical practices and procedures including filing, answering telephones, or utilizing standard office equipment.
• Proficient in the operation of office machinery and equipment, including personal computers, fax machines, printers, scanners, etc.
• Effective verbal and written communication skills.
• Advanced organization skills and keen attentiveness to detail.
• Computer skills as required for the position.

SIGNIFICANT CONTACTS-frequency, contact, purpose

Frequently works with parents and students, as necessary; interacts with staff and the general public regarding various inquiries.

Link To Job Description

To review the complete job description for this position access the following website: https://www.browardschools.com/Page/36072 and search by Job Code. The Job Code for this position is: MM-008