Administrative Support Assistant

US-Department-of-Veterans-Affair; Tampa (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

The Administrative Support Assistant at the U.S. Department of Veterans Affairs Nursing Services in Tampa provides advanced administrative, operational, and analytical support to Nursing leadership, including the Chief Nurse.

The role coordinates essential operations and exercises independent judgment to help ensure efficient healthcare delivery. You will support Nursing Mental Health, Operations and NSG Education by managing complex processes, preparing reports and official documents, and

Qualifications

• One year of specialized experience equivalent to GS-05 in administrative support.
• Experience in administrative management, workflow tracking, and service request coordination.
• Experience with data extraction, reporting, and development of operational reports.
• Experience with contract and procurement support, invoice certification, and budget monitoring.
• Customer service, conflict resolution, and coordination across interdisciplinary teams.

Responsibilities

• Provide advanced administrative, operational, and analytical support to Nursing leadership.
• Coordinate operations across Nursing Mental Health, Operations and NSG Education.
• Manage complex administrative processes with independent judgment to ensure efficient healthcare delivery.

Skills

Administrative management

Workflow tracking

Timekeeping (VATAS)

Data extraction

Budget monitoring

Customer service

Interdisciplinary coordination

Tools

VATAS

AcuStaf

Job description

The Administrative Support Assistant serves as a key administrative resource within Nursing Services, providing advanced administrative, operational, and analytical support to leadership, including the Chief Nurse. The ASA supports Nursing Mental Health, Operations and NSG Education by coordinating essential operations, managing complex administrative processes, exercising independent judgment, and ensuring efficient healthcare delivery through strong organizational and decision-making skills. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/19/2026.

You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS- 05 in the normal line of progression for the occupation in the organization. Specialized experience would typically include, but are not limited to:
  • Administrative management, workflow tracking, and service request coordination
  • Timekeeping proficiency (VATAS, AcuStaf)
  • Preparing reports, correspondence, agendas, and official documents
  • Data extraction, analysis, and development of operational reports
  • Contract and procurement support, invoice certification, and budget monitoring
  • Customer service, conflict resolution, and coordination across interdisciplinary teams

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/