Administrative Support Assistant

Ho--chunk,-Inc; Boise (ID); On-site; USD 55,000 - 75,000; Full time

Job summary

Ho-Chunk, Inc. is seeking a detail-oriented administrative professional to support the BLM Idaho State Office in land and mineral records management and financial teller operations.

The role requires handling complex inquiries, ensuring regulatory compliance, and maintaining accurate documentation across LR2000, CBS, and related systems. Responsibilities include technical guidance on financial record activities, processing applications, and serving as a teller for cash transactions.

Qualifications

• Analytical reasoning to identify complex problem dimensions in land and mineral recordation.
• Technical knowledge of LR2000, CBS, SharePoint, and case recordation systems.
• Ability to interpret policy statements and adapt procedures for unusual situations.
• Clear, fact-based communication of agency regulations to stakeholders.

Responsibilities

• Serve as central point of contact for IAC, explaining complex requirements to staff and public.
• Independently handle complex inquiries and coordinate projects with data from diverse sources.
• Provide technical and administrative guidance on Idaho’s financial record activities and CBS data accuracy.
• Review and process land and mineral record applications for accuracy and compliance.
• Manage cash handling as teller and process monetary transactions at the public counter.
• Monitor progress of work and ensure products meet priorities, methods, and quality standards.
• Advise on technical aspects of office administration and maintain workload logs.

Skills

Analytical Reasoning

Technical Proficiency

Evaluative Judgment

Communication

Tools

LR2000

CBS

SharePoint

Case Recordation systems

Job description

Summary

SUMMARY

This position provides administrative and technical support services for the Bureau of Land Management (BLM) Idaho State Office. The role involves work of considerable difficulty and responsibility within the specialized functional area of land and mineral records management and financial teller operations. The ASA serves as a technical authority, identifying and studying various factors and their interrelationships to ensure all actions and recommendations are consistent with program objectives. This requires a comprehensive working knowledge of complex regulations, procedures, and practices specific to the BLM mission.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Technical Program Authority: Serve as the central point of contact for the Information Access Center (IAC), providing authoritative explanations of complex requirements, regulations, and procedures to staff and the public regarding land and mineral records (including LR2000 and the Mining Claim Recordation System).
• Complex Inquiry Management: Independently handle complex inquiries and difficult visitors or callers, coordinating necessary projects and developing comprehensive information packages that require the evaluation of data from diverse sources.
• Financial & Procedural Oversight: Provide technical and administrative guidance on Idaho’s financial record activities. Identify and correct inaccurate data in the Collections and Billings System (CBS) and recommend substantive changes to accounting and collections procedures to improve accountability and efficiency.
• Specialized Recordation & Compliance: Review and process applications and service requests by examining documents for accuracy and strict compliance with BLM regulations, policies, and procedures. Manage the full lifecycle (creation, maintenance, and retrieval) of official Land and Mineral case files and mining files.
• Financial Accountability: Serve as a teller for the receipt, disbursement, and custody of cash items. Process monetary transactions (cash, checks, credit cards) over a public counter using automated processing systems and monetary accountability control methods.
• Operations Coordination: Monitor and report on the status and progress of work, reviewing completed products to ensure they meet established priorities, methods, and quality standards.
• Integrated Administrative Support: Advise on technical aspects of office administration, including the preparation and distribution of correspondence and the maintenance of detailed workload reporting logs.

SKILLS AND QUALIFICATIONS

• Analytical Reasoning: Skill to recognize the dimensions of complex problems within land and mineral recordation, collect necessary information, establish facts, and act based on the interpretation of general guidelines.
• Technical Proficiency: Comprehensive practical knowledge of specialized automated systems, including LR2000, CBS, SharePoint, and Case Recordation systems.
• Evaluative Judgment: Ability to use significant judgment to interpret general policy statements and adapt or improvise procedures to accommodate unusual or one-of-a-kind situations that are not specifically covered by existing guides.
• Communication: Skill in resolving operational problems or disagreements by providing clear, fact-based interpretations of agency regulations to diverse internal and external stakeholders.

EDUCATION & EXPERIENCE

• 5 years of administrative experience.
• 2-5 yrs specialized experience with handling Land Management material and experience with Land Management Financials.
• Experience must demonstrate increasingly difficult on-the-job training dealing with the operations, principles, and "peculiarities" of a technical program area such as land management or financial administration.

SUPERVISORY AND LEVEL OF RESPONSIBILITY

• Supervisor Responsibilities: There are no supervisor responsibilities assigned to this position.
• Supervisory Controls: Assignments are provided in terms of objectives, priorities, and deadlines. The ASA works independently to resolve most conflicts and carries out successive steps according to the specific requirements of each case.
• Guidelines: Guidelines (regulations, precedent cases, and policy statements) are often general and require considerable interpretation and adaptation to apply to specific, complex transactions.

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Physical: Must be able to safely bend, lift, and carry items weighing up to approximately 60 pounds on an ongoing basis.
• Environment: Performance occurs at the BLM Idaho State Office. Contractor personnel must clearly identify themselves as such in all interactions to avoid the impression they are Federal employees.

ROLE and LOCATION SPECIFIC FUNCTIONS

• Location: 1387 Vinnell Way, Boise, ID 83705.
• Specifics: Duties include operating over a public counter and handling specialized land and mineral record systems unique to the BLM mission.

POSITION TYPE/EXPECTED HOURS OF WORK

• Type: Full-time
• Hours: 40-hour work week, Monday through Friday, between 7:30 A.M. and 4:30 P.M.

TRAVEL REQUIREMENTS

• Travel is not required for this position.

CLEARANCE/LICENSE REQUIREMENTS

• Security: Must obtain and maintain a Federal PIV credential. Due to funds handling responsibilities, emphasis is placed on the candidate’s financial background and successful adjudication of credit and criminal history checks.
• Licensing: Must possess a valid driver’s license and complete a BLM-approved defensive driving course to operate a government-owned vehicle (GOV).

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

OUR VALUES:

Native American Owned & Proud | Accountable | Team Focused | Innovative | Visionary | Excellence

AAP/EEO Statement

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.