Administrative Specialist (Office Technician)

California Government Operations Agency; Sacramento (CA); Hybrid; USD 43,000 - 55,000; Full time

Job summary

California Government Operations Agency is seeking an Office Technician (Typing) to provide clerical and administrative support, serving as the initial point of contact for the public. Responsibilities include answering phones, greeting visitors, and managing mail while supporting meetings and Fi$Cal purchases.

The position offers hybrid telework with in-person work at least two days weekly, located in Los Angeles, Oakland, or Sacramento. Salary ranges from $3,829 to $4,936 per month.

Qualifications

• Typing speed at a minimum as designated and a valid typing certificate required.
• Experience providing administrative support and serving as first point of contact for an office.
• Experience with purchasing and Fi$Cal or similar fiscal systems.

Responsibilities

• Answer phones and emails; greet visitors; manage mail and prepare documents.
• Support meetings and events; assist with purchasing and fiscal tasks.
• Ensure accurate recordkeeping and compliance with state policies.

Skills

Typing speed

Customer service

Communication

Microsoft Office

Tools

Fi$Cal

Job description

This position provides hybrid telework opportunities, with employees required to work in-person at least two days per week. This is subject to change based on operational needs.

• Please note, CalHR is not an E-Verified employer.

--> This position may be located in either Los Angeles, Oakland, or Sacramento.

Under the general direction of the Supervisor I, Office of Civil Rights (OCR), the Office Technician (Typing) (OT) will provide clerical and administrative support to staff, serve as the initial point of contact for the public, and assist with office operations. Responsibilities include answering phones and emails, greeting visitors, managing mail, preparing documents, supporting meetings and events, and assisting with purchasing and fiscal tasks using Fi$Cal. The OT ensures accurate recordkeeping, compliance with state policies, and supports the mission and strategic objectives of the OCR.

You will find additional information about the job in the Duty Statement.

You will find the Minimum Requirements in the Class Specification.

• OFFICE TECHNICIAN (TYPING)

Classification:

OFFICE TECHNICIAN (TYPING)

$3,829.00 - $4,936.00/month

• New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

All interested applicants are required to submit a Statement of Qualifications (SOQ). Please provide direct responses to each of the numbered items listed below. Applicants must number and include the full text of the SOQ items in their response. Please include specific examples of your education, training, and/or experience. SOQs should be limited to a maximum of two (2) pages, single-spaced, twelve-point Arial font.

1. Describe your experience providing administrative support and serving as the first point of contact for an office or program. How did you ensure professionalism and accuracy in handling inquiries and documents?

2. Explain your experience preparing and editing documents, performing data entry, and maintaining records. What tools or methods did you use to ensure compliance and accessibility?

3. Provide an example of how you assisted with meeting or event coordination, including scheduling, preparing materials, and supporting participants. How did you manage competing priorities?

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• A Statement of Qualifications (SOQ) is required and must be included. Please see the Special Requirements section for instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Strong organizational and time management skills, with the ability to handle multiple tasks and meet deadlines
• Excellent written and verbal communication skills, including experience preparing correspondence, agendas, and meeting minutes
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and ability to learn new software quickly
• Experience with data entry and record keeping, ensuring accuracy and compliance with retention policies
• Knowledge of state purchasing and fiscal processes, including familiarity with Fi$Cal or similar systems
• Ability to provide professional customer service, serving as the first point of contact for inquiries
• Attention to detail and commitment to accuracy in all work products
• Ability to work independently and as part of a team, adapting to changing priorities

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.