Administrative Specialist: Office Operations & Communications

State of Arkansas; Northern (KY); Hybrid; USD 36,000 - 53,000; Full time

Benefits offered by this job

Pension

Maternity leave

Paid state holidays

Job summary

The Department of Human Services, part of the State of Arkansas, is seeking an Administrative Specialist to provide essential office support across a department or program. Under general supervision, you will handle communications, scheduling, records, and customer service while ensuring compliance with state policies.

Qualifications include a high school diploma or equivalent, strong keyboarding, and proficiency with Microsoft Office.

Qualifications

• Ability to draft clear, concise, professional correspondence.
• Ability to interact with the public, staff, and leadership in a professional and approachable manner.
• Ability to maintain organized records and files.
• Ability to assess situations, troubleshoot problems, and implement effective solutions in a timely manner.
• Ability to handle sensitive and confidential information with discretion and in compliance with state and federal privacy laws.
• Knowledgeable of office software applications (e.g., Word, Excel, PowerPoint) and familiarity with office equipment.

Responsibilities

• Answer phones and respond to emails; manage inquiries.
• Maintain and update physical and electronic filing systems.
• Draft and proofread internal and external communications.
• Coordinate meetings and manage calendars for staff and leadership.
• Prepare meeting agendas, take minutes, and track follow-up actions.
• Input data into databases and ensure records are current.

Skills

Clear communication

Public interaction

Record keeping

Problem solving

Discretion

Process improvement

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Office equipment

Job description

The Department of Human Services, part of the State of Arkansas, is seeking an Administrative Specialist to provide essential office support across a department or program. Under general supervision, you will handle communications, scheduling, records, and customer service while ensuring compliance with state policies.

Qualifications include a high school diploma or equivalent, strong keyboarding, and proficiency with Microsoft Office.