ADMINISTRATIVE SPECIALIST

State of Arkansas; Booneville (AR); On-site; USD 36,000 - 53,000; Full time

Benefits offered by this job

Pension

Maternity leave

Paid state holidays

Job summary

The Administrative Specialist position within the State of Arkansas DHS is a critical support role, handling a variety of office duties to ensure efficient operations and strong customer service. You will coordinate schedules, manage documentation, draft communications, and assist with public inquiries in a collaborative environment.

Work closely with team members, supervisors, and the public to maintain smooth workflows. State benefits include a pension and paid state holidays.

Qualifications

• High school diploma or equivalent required.
• Ability to draft clear, concise, professional correspondence.
• Familiarity with office software and filing systems.

Responsibilities

• Answer phones, respond to emails, manage office supplies and equipment.
• Maintain and update office filing systems (physical and electronic).
• Draft and proofread internal/external communications.
• Coordinate meetings and manage calendars.
• Prepare agendas, take minutes, track follow-up actions.
• Create, maintain, and update records and databases.

Skills

Draft clear communications

Customer service

Record keeping

Office software (Word, Excel, Power)

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

PowerPoint

Job description

Position Number: 22111132

County: Logan

Posting End Date: September 29, 2026

This position will work for the Kelley Building. Shift and days off TBD.

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

• Job Series: Administrative Support
• Classification: Administrative Specialist – Career Path
• Class Code: PAS03P
• Pay Grade: SGS02
• Salary Range: $35,610 - $52,703

Job Summary

The Administrative Specialist is a key administrative support role within a department, responsible for performing a variety of office duties to ensure efficient office operations and support for agency staff and programs. This position involves handling administrative tasks, coordinating schedules, managing documentation, and assisting with customer service. The Administrative Specialist will work closely with team members, supervisors, and the public to maintain smooth and effective office workflows.

Primary Responsibilities

• Perform a variety of administrative functions, including answering phones, responding to emails, managing office supplies, and maintaining office equipment.
• Maintain and update office filing systems, both physical and electronic, ensuring that documents are properly organized and easily accessible.
• Draft and proofread internal and external communications, including memos, reports, and correspondence.
• Coordinate meetings, appointments, and conferences for agency staff and leadership.
• Manage calendars, ensuring that appointments, deadlines, and meetings are scheduled efficiently and with attention to priority.
• Prepare and distribute meeting agendas, take minutes, and track follow-up actions for meetings.
• Create, maintain, and update records, files, and databases, ensuring accuracy and compliance with agency and state policies.
• Provide helpful, professional, and timely responses to inquiries, referring questions to appropriate staff when necessary.
• Accurately input and maintain data in electronic systems, databases, and spreadsheets.
• Monitor and update records or databases to ensure that information is current and accurate.
• Ensure that supplies and materials are ordered and available to meet operational needs.

Knowledge And Skills

• Ability to draft clear, concise, and professional correspondence.
• Ability to interact with the public, staff, and leadership in a professional and approachable manner.
• Ability to maintain organized records and files.
• Ability to assess situations, troubleshoot problems, and implement effective solutions in a timely manner.
• Ability to handle sensitive and confidential information with discretion and in compliance with state and federal privacy laws.
• Knowledgeable of office software applications (e.g., Microsoft Word, Excel, PowerPoint), and familiarity with office equipment (e.g., copiers, fax machines, phone systems).
• Proactive in identifying opportunities for process improvement and streamlining office operations.

Minimum Qualifications

• A high school diploma or equivalent is required.

Licensure/Certifications

N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.