Administrative Specialist II - Early Intervention Support

Health & Human Services; New Bern (NC); On-site; USD 41,000 - 72,000; Full time

Job summary

The North Carolina Department of Health and Human Services is seeking an Administrative Specialist II (S) for the Craven County CDSA in New Bern. You will organize client records, manage referrals, and assist with authorizations and billing while delivering front-desk service.

This role supports the NCITP and Early Intervention program, ensuring compliance and efficient service delivery to families with children who have special needs.

Qualifications

• High school diploma or GED and four years of related administrative experience.
• Equivalent combination of education and experience.
• Experience with Microsoft Office, spreadsheets and calendar apps.
• Strong organizational and customer service skills.

Responsibilities

• Maintain complex client records and data entry for CDSA.
• Manage client referrals and processing authorizations.
• Assist with billing, purchasing, and front-desk coverage.
• Support compliance with state/federal early intervention guidelines.

Skills

Administrative experience

Office management

Customer service

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Spreadsheets

Calendar apps

Job description

The North Carolina Department of Health and Human Services is seeking an Administrative Specialist II (S) for the Craven County CDSA in New Bern. You will organize client records, manage referrals, and assist with authorizations and billing while delivering front-desk service.

This role supports the NCITP and Early Intervention program, ensuring compliance and efficient service delivery to families with children who have special needs.