Office Operations Specialist IV - Disability Services

Health & Human Services; North Carolina; On-site; USD 39,000 - 69,000; Full time

Job summary

The North Carolina Department of Health and Human Services (DHHS) seeks an administrative support specialist in the Wilson office to assist six counselors and staff, handling clerical tasks and ensuring smooth daily operations for clients with disabilities.

This role processes client invoices and purchase orders under counselor direction, answers phones, greets visitors, processes referrals, and opens and closes the office each business day, contributing to reliable service delivery.

Qualifications

• High school diploma or GED and two years of related administrative experience; or equivalent combination of education and experience.
• Experience working with a team and assisting the public is preferred.
• Ability to perform routine office support functions and manage clerical tasks.

Responsibilities

• Provide administrative support to six counselors and other staff in the Wilson office.
• Process client-related invoices and purchase orders under counselor direction.
• Answer phones and greet individuals entering the office.
• Process new client referrals and manage front-desk duties.
• Open the office each morning and close it at the end of each day.

Skills

Teamwork experience

Public interaction experience

Education

High school diploma or GED

Job description

The North Carolina Department of Health and Human Services (DHHS) seeks an administrative support specialist in the Wilson office to assist six counselors and staff, handling clerical tasks and ensuring smooth daily operations for clients with disabilities.

This role processes client invoices and purchase orders under counselor direction, answers phones, greets visitors, processes referrals, and opens and closes the office each business day, contributing to reliable service delivery.