Administrative Specialist II (61036199)

State of South Carolina; Coventry Place (SC); On-site; USD 36,000 - 52,000; Full time

Job summary

State of South Carolina's Dorchester Maintenance office is seeking an Administrative Support professional to greet customers and manage inquiries. The role handles data entry, filing, and procurement tasks while supporting daily operations and emergency responses.

Responsibilities include screening calls, assisting with transit radio communications, maintaining office supplies, and providing backup support to senior administrative staff.

Qualifications

• Customer service abilities to greet and assist visitors and callers.
• Accurate data entry and electronic filing within agency systems.

Responsibilities

• Serve as the first point of contact for customers seeking Dorchester County road maintenance assistance.
• Screen, direct and refer incoming telephone calls; assist with transit radio communication.
• Enter data into agency systems and scan documents for electronic forwarding/filing.
• Maintain office supplies and procurement duties; act as procurement cardholder and process quotes, PO and goods receipts.
• Provide backup to Administrative Assistant and Supply Specialist III; support time administration duties.
• Assist in emergency and inclement weather operations as needed.

Skills

Customer service

Data entry

Administrative support

Education

High school diploma or approved equivalence

Job description

Serves as the first point of contact for customers seeking Dorchester County, state road maintenance assistance and responsible for welcoming visitors by greeting them in person or on the telephone. Screens, directs and refers incoming telephone calls. Assists with transit radio communication. Conducts intake of customer work requests, reviews the submitted information for accuracy and determines if additional items are needed. Accurately keys data received into the agencies utilized systems or programs and scans related documents for electronic forwarding/filing purposes. Updates work requests as needed. Serves as a procurement cardholder. Orders and maintains office supplies, maintenance crew supplies, and road maintenance supplies as directed and adhering to all state procurement cardholder guidelines. Serves as backup to the Administrative Assistant and Supply Specialist III in obtaining quotes from vendors, researching state contracts, creating shopping carts, purchase orders and goods receipts adhering to all state procurement policies and procedures to procure supplies and services for the operational functions of Dorchester Maintenance. Operates and maintains office equipment. Assists with maintaining an accurate electronic filing system. Assists with records retention and file room organization. Assists in time administrator duties in the absence of the Administrative Assistant. Assists in emergency and inclement weather operations in a state maintenance office. May include being available for extended hours or 12-hour shifts. Performs other related duties as assigned.

A high school diploma; or an approved acceptable equivalence. A motor vehicle operator’s license is required.

Physical Requirement: The physical demands for the essential functions of this position include sitting or standing at a desk for extended periods and working on a computer. May be required to lift up to 30 lbs. May be required to work outside of normal work schedule, especially during inclement weather and/or other departmental-related emergencies.

Non Discrimination Statement

The South Carolina Department of Transportation is committed to a diverse workforce and does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.