Administrative Specialist I

North Carolina; Raleigh (NC); On-site; USD 37,000 - 67,000; Full time

Job summary

The State of North Carolina is seeking an Administrative Specialist I for its Henderson County Maintenance Office. Responsibilities include a wide range of office support tasks, such as data entry and managing communications. Applicants must have a high school diploma and at least two years of administrative experience and be proficient in Microsoft Office and SAP.

Benefits

Full State Benefits

Career Development Opportunities

Qualifications

• Two years of related administrative experience or equivalent education.
• Experience with Microsoft Office, including Access, Word, and Excel.
• Ability to interpret policies and write correspondence.

Responsibilities

• Perform office assistant duties: typing, filing, and answering calls.
• Administer payroll and manage employee records in SAP.
• Ensure effective communication with DOT employees and the public.

Skills

Customer service

Communication

Data entry

Education

High school diploma or GED

Tools

Microsoft Office

SAP

Share Point

Job description

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Description of Work

This position with NCDOT offers full State Benefits , competitive salaries and many career development opportunities.

NC Salary Grade NC08 $37,782 - $66,120

This post is for an Administrative Specialist I located in the Henderson County Maintenance Office. This position will perform a variety of office assistant duties in support of administrative programs or technical operations. Duties include typing, filing, copying, answering telephone, and directing calls. Good communication skills are necessary. Ability to interpret and apply policies and procedures. Administer payroll/time entry in SAP system; personnel and other office duties such as typing correspondence, filing, and handling of incoming and outgoing mail.

Must have knowledge of office equipment and related computer technology (Microsoft Windows, Excel, Access, PowerPoint, Share Point, and SAP.) Process inventory, purchase orders, and accounts payable through SAP. This position may be required to process certified payroll in Share Point. Position may be required to work during any inclement weather.

Knowledge, Skills And Abilities / Competencies

Applicants must submit an application that clearly reflects work experience that demonstrates the following:

• Customer service experience, including resolving customer issues.
• Experience with Microsoft Office using programs such as Access, Word, and Excel
• Experience completing and/or maintaining records and reports.
• Experience interpreting and/or explaining policies, procedures, and laws.
• Experience with letter writing, using correct spelling, punctuation, and proofreading.
  
  

Additional Expectations

General knowledge of office work procedures, methods, and practices. Ability to utilize Personnel Manual and Policy and Procedures Manual. Ability to work independently, prioritize daily tasks, process technical information, and follow oral and written instructions. Ability to present information clearly and concisely in oral and written form to communicate with the public, DOT employees and governmental officials. Ability to utilize office equipment and other technology (software and systems) to meet work needs. Ability to facilitate the flow of work and coordinate office support activities with other staff. Candidates should possess excellent composition skills, attention to detail, and consistency with data entry and correspondence. Must be able to work in an inside environment including being exposed to significant sitting for long periods of time. Ability to stoop and bend for filing purposes. May require work during non-traditional work hours, including nights, weekends, holidays, and times of emergency. Microsoft Office, SAP, and customer service experience preferred. Selected applicant will be expected to legally operate a motor vehicle.

Minimum Education And Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience or an equivalent combination of education and experience.

Supplemental and Contact Information

Marilyn Chapman at 828-694-7971

Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For Permanent And Time-limited Appointments

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

• Yes
• No
  
  

02

Which of the following best describes your customer service experience, including resolving customer issues?

• None
• Less Than 1 Year
• 1 - 2 Years
• 2 - 3 Years
• 3 or More Years
  
  

03

Explain how you have customer service experience, including resolving customer issues.

04

Which of the following best describes your level of experience with Microsoft Office using programs such as Access, Word and Excel?

• None
• Limited
• Intermediate
• Advanced
  
  

05

Explain how you have experience with Microsoft Office using programs such as Access, Word, and Excel.

06

Which best describes your experience completing and/or maintaining records and reports.

• None
• Less Than 1 Year
• 1 - 2 Years
• 2 - 3 Years
• 3 or More Years
  
  

07

Explain how you have experience completing and/or maintaining records and reports.

08

Which of the following best describes your level of experience interpreting and/or explaining policies, procedures and laws?

• None
• Less Than 1 Year
• 1 - 2 Years
• 2 - 3 Years
• 3 or More Years
  
  

09

Explain how you have experience interpreting and/or explaining policies, procedures and laws.

10

Which of the following best describes your level of experience with letter writing, using correct spelling, punctuation and proofreading?

• None
• Less than 1 Year
• 1 - 2 Years
• 2 - 3 Years
• 3 or More Years
  
  

11

Explain how you have experience with letter writing, using correct spelling, punctuation and proofreading.

• Required Question

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Government Administration

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