Administrative Specialist-Home Care

Cobble Hill LifeCares; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading certified home health agency is seeking an Administrative Specialist to provide critical support to the Operations Manager. This role involves liaison duties, invoice management, and office operations assistance to ensure seamless service delivery. Ideal candidates will possess strong communication skills, proficiency in technology, and a commitment to confidentiality.

Qualifications

• High school diploma required, college degree preferred.
• Excellent communication and customer service skills.
• Tech savvy, with proficiency in Microsoft Office, including Excel.

Responsibilities

• Serve as liaison between coding and billing companies and office staff.
• Track patient invoices and resolve errors.
• Assist CHHA Operations Manager with office operations including payroll and scheduling.

Skills

Communication

Customer Service

Tech Savvy

Education

High School Diploma

College Degree

Tools

Microsoft Office

HHAeXchange

Job description

Full Time

Your Choice At Home is an affiliate of Cobble Hill Life Center and a Certified Home Health Agency (CHHA). We're culturally sensitive, and many of our staff come from within the community that they serve. Operating 24 hours, 7 days a week, we offer reliable, dignified care in your own home and specialize in health services, personal care, and champion services. As an Administrative Specialist, you will serve as key support for the Operations Manager to run the office smoothly, including payroll, supplies, scheduling visits.

Job Functions And Responsibilities

• Serves as liaison between coding company and office staff facilitating all correspondence to the proper individual.
• Maintaining and tracking spreadsheets from coding company to ensure all patients are accurately processed in a timely manner.
• Serves as liaison between billing company and office staff facilitating all correspondence to the proper individual.
• Monitor invoice errors tab and communicate with the proper team members to resolve errors.
• Release invoices ready for billing
• Manage EVV Transmission report and resolve transmission errors.
• Follow up with clinicians regarding missing EVV data to ensure compliance with Medicaid and NYS DOH regulations.
• Release NOAs in accordance with Medicare guidelines
• Answers and Triages CHHA Operation Manager phone calls
• Prepares vendor bills for payment, process purchase orders for invoices ready for payment.
• Track invoices processed and checks receives; maintain invoice/p.o. tracker.
• Files and organizes new charts.
• Email/Faxes notes to MLTCs.
• Assists CHHA Operations Manager to run the office operations, including ordering supplies, doing payroll, scheduling visits, filing and so on.
• Participates in Performance Improvement projects.
• Accepts and completes assignments as given within scheduled time frame.
• Projects positive business-like demeanor. Promotes positive work environment.
• Maintains confidentiality of patients' records
  
  

Qualifications

• High school diploma; college degree preferred
• Excellent communication and customer service skills, both written and verbal
• Tech savvy, with proficiency in Microsoft Office, including Excel
• Prior experience with HHAeXchange a plus
• Absolute integrity and sufficient maturity to handle confidential aspects of work
  
  

Job Posted by ApplicantPro