Administrative Specialist: Growth, Training & Impact

Northwest Exterminating; Gainesville (GA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Maternity leave

Life insurance

401(k) with company match

Employee stock purchase plan

Paid vacation

Holidays

Sick leave

Employee discounts

Industry-leading training program

Job summary

Northwest Exterminating in Gainesville, GA is seeking an Administrative Professional to be the vital link between customers and service teams. You will manage inquiries, process payments, and assist with scheduling while upholding Northwest Exterminating’s values of honesty and excellence.

The role offers starting pay of $16 per hour, a strong benefits package, and extensive training to help you grow with our company.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary.
• Must be at least 18 years of age.
• Proficiency in Microsoft Office tools (Word, Excel, and PowerPoint).

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Northwest Exterminating in Gainesville, GA is seeking an Administrative Professional to be the vital link between customers and service teams. You will manage inquiries, process payments, and assist with scheduling while upholding Northwest Exterminating’s values of honesty and excellence.

The role offers starting pay of $16 per hour, a strong benefits package, and extensive training to help you grow with our company.