Administrative Professional - Growth, Training & Benefits

Northwest Exterminating Co., LLC; Gainesville (FL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Starting pay $16/hour

Medical, Dental, Vision Insurance

401(k) with company match

Paid vacation, holidays, and sick days

Employee discounts

Industry-leading training program

Job summary

Northwest Exterminating Co., LLC in Gainesville, FL is seeking an Administrative Professional to serve as the critical link between customers and service teams. You will manage calls and emails, coordinate service routes, and ensure accurate paperwork while supporting colleagues and delivering exceptional customer service.

The role requires a High School Diploma (or equivalent) with no experience required and a minimum age of 18.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary.
• Must be at least 18 years old.
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint.

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Education

High School Diploma

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Northwest Exterminating Co., LLC in Gainesville, FL is seeking an Administrative Professional to serve as the critical link between customers and service teams. You will manage calls and emails, coordinate service routes, and ensure accurate paperwork while supporting colleagues and delivering exceptional customer service.

The role requires a High School Diploma (or equivalent) with no experience required and a minimum age of 18.