Administrative Specialist: Front Desk & Office Support

YOUNGWILLIAMS INC; Jackson (MS); On-site; USD 28,000 - 36,000; Full time

Job summary

YOUNGWILLIAMS INC is seeking an Admin/Clerical professional for Regular Full-Time work in Jackson, MS. You will provide accurate information to customers, respond to requests, and forward documented details to the appropriate staff for action.

The role includes retrieving data, updating records, greeting visitors, maintaining the lobby, and handling walk-in and phone inquiries with courtesy and professionalism. Maintaining confidentiality is required.

Qualifications

• High School Diploma or equivalent years of experience.
• Ability to respond to walk-in and telephone inquiries in a courteous, professional manner.
• Experience handling administrative tasks and updating case or service files.

Responsibilities

• Greets visitors and customers to the office, maintains appointment and visitor logs.
• Maintains lobby area in a neat, professional environment and ensures materials are available.
• Responds to walk-in and telephone inquiries, assesses situation, and provides accurate information.
• Obtains assistance from the assigned Case Specialist or Supervisor as appropriate.
• Enters applications for service into automated computer system and assembles new child support files.
• Records in case files information related to establishment/enforcement of a child support obligation.
• Opens, date stamps, documents and/or takes appropriate action on incoming mail.
• Regular and timely attendance.

Education

High School Diploma or equivalent years of experience

Job description

YOUNGWILLIAMS INC is seeking an Admin/Clerical professional for Regular Full-Time work in Jackson, MS. You will provide accurate information to customers, respond to requests, and forward documented details to the appropriate staff for action.

The role includes retrieving data, updating records, greeting visitors, maintaining the lobby, and handling walk-in and phone inquiries with courtesy and professionalism. Maintaining confidentiality is required.