Administrative Specialist

Upstate Medical University; United States; On-site; USD 24,108 - 40,997; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) funding after 1 year

Tuition reimbursement

Generous paid time off

Job summary

A healthcare institution in the United States is seeking a candidate for an administrative support role for clinical providers. The responsibilities include obtaining authorizations, coordinating patient schedules, and reviewing medical documentation. Ideal candidates should have 3–5 years of medical secretarial experience and an Associate's Degree. The position offers competitive hourly wages and comprehensive benefits, including health insurance and tuition reimbursement.

Qualifications

• 3–5 years of medical secretarial experience focused on authorizations and patient benefits.
• Ability to manage multiple priorities simultaneously.

Responsibilities

• Obtain authorizations for procedural services and diagnostic testing.
• Mail new patient questionnaires.
• Coordinate with clinic staff to gather necessary supporting documents.
• Manage patient schedules and coordinate appointment dates.
• Review orders, notes, and referrals for accuracy.
• Provide backup support for other providers.

Skills

Medical secretarial experience

Ability to multitask

Knowledge of insurance authorization processes

Education

Associate’s Degree or relevant coursework

Job description

Job Summary

Responsible for the administrative support of two full‑time clinical providers. Duties include obtaining authorizations for all procedural services and diagnostic testing, mailing new patient questionnaires, coordinating with staff at clinic locations for supporting documents and patient schedules, scheduling procedures after obtaining proper authorization, reviewing orders, notes and referrals, and serving as primary backup for other providers as needed.

Responsibilities

• Obtain authorizations for procedural services and diagnostic testing.
• Mail new patient questionnaires.
• Coordinate with clinic staff to gather necessary supporting documents.
• Manage patient schedules and coordinate appointment dates.
• Review orders, notes, and referrals for accuracy.
• Provide backup support for other providers.

Minimum Qualifications

• Associate’s Degree or relevant college coursework.
• 3–5 years of medical secretarial experience focused on authorizations and patient benefits, or equivalent education/experience.
• Ability to multitask and manage multiple priorities simultaneously.

Preferred Qualifications

• Experience with clinical providers' administrative systems.
• Knowledge of insurance authorization processes.

Work Days

Monday – Friday, 8:00 a.m. – 4:30 p.m.

Benefits

• Health, dental, and vision insurance.
• Employer 401(k) funding after 1 year (3% quarterly/5% annual on vesting schedule).
• Tuition reimbursement.
• Generous paid time off (vacation, personal time, sick leave, holidays, floating holidays).

Salary

Grade 4: $17.50 – $29.76 per hour. Salary range is a general guideline and may vary based on candidate skills, experience, and internal equity.

Recruitment Office

MedBest Medical Management